Summary
Overview
Work History
Education
Skills
Timeline
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Eliel Matias

Windsor

Summary

Organized, detail-oriented, and self-motivated with excellent written and verbal communication skills. Ability to perform office duties such as dispatch, scheduling customers appointments and customer service.

Experience with sorting, loading, and unloading packages in fast-paced environment while maintaining high physical endurance.

Overview

3
3
years of professional experience

Work History

Package Handler

FedEx Express
11.2024 - 02.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Lead Guest Service

Target
11.2023 - 08.2024
  • Create a welcoming experience by authentically greeting guests
  • Engage with guests in a genuine way which includes asking questions to better understand their specific needs
  • Knowledgeable about the tools, products, and services available in the store, and specific to my area, to solve issues for the guests and improve their experience
  • Accurately handle cash register operations and cash transactions
  • Trained new employees to become proper Guest Advocates for our store
  • Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures

Receptionist/ Dispatch

O&G Trucking LLC
05.2022 - 11.2023
  • Managing & answering incoming calls with professionalism and courtesy
  • Utilize computerized systems for data entry, record keeping, and scheduling
  • Perform various clerical tasks such as filing, photocopying, scanning, and organizing documents
  • Provide personal assistant support to executives as needed
  • Including but not limited to email correspondence, generation and distribution of memos, letters, spreadsheets, forms & faxes
  • Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays

Education

High School Diploma -

Windsor High School
01.2024

Skills

  • Receptionist
  • Customer Service
  • Problem solving
  • Data entry
  • Communication
  • Dispatch
  • Leadership
  • Office Administration
  • Heavy lifting
  • Loading and unloading
  • Stacking packages
  • Label reading

Timeline

Package Handler

FedEx Express
11.2024 - 02.2025

Lead Guest Service

Target
11.2023 - 08.2024

Receptionist/ Dispatch

O&G Trucking LLC
05.2022 - 11.2023

High School Diploma -

Windsor High School

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Eliel Matias