Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eliena Ellis

Shrewsbury,MA

Summary

Motivated and detail-oriented individual with a strong foundation in communication, organization, and analysis. Proficient in managing multiple tasks and excels under pressure. Eager to leverage diverse skills from previous work and academic background to gain valuable experience in the legal field.

Overview

5
5
years of professional experience

Work History

Barista

Target
10.2022 - Current
  • Dealing with diverse clientele by demonstrating interpersonal and communication skills.
  • Managing multiple tasks simultaneously by prioritizing responsibilities in a time-effective manner.
  • Training new employees by demonstrating leadership and sharing knowledge in a perceptive manner tailored to their learning.
  • Working efficiently in high-pressure environments by remaining organized and calm.
  • Handling customer complaints confidentially and professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Backroom Associate

HomeSense
12.2021 - 10.2022
  • Managed inventory by supporting the maintenance of accurate records through logistical organization and attention to detail.
  • Demonstrated attention to detail by inspecting products for quality and defects.
  • Accustomed to working in a fast-paced environment with tight deadlines.
  • Adapted to new systems by learning multiple different procedures and skills for new equipment.
  • Supported team operations by coordinating tasks and assisting colleagues.

Retail Sales Associate

T.J. Maxx
10.2020 - 11.2021
  • Presented relevant information to customers in a persuasive way to negotiate greater sales.
  • Developed strong relationships with repeat customers, leading to increased loyalty and return visits.
  • Processed transactions accurately with attention to detail to ensure accurate completion.
  • Resolved customer issues using critical thinking to find solutions under pressure.
  • Managed multiple needs of both customers and associates at once with efficient decision-making.

Education

Bachelor of Science - Criminal Justice

Worcester State University
Worcester, MA
12-2025

Skills

  • Interpersonal communication
  • Critical and analytical thinking
  • Time management
  • Collaborative mindset
  • Multitasking
  • Organizational skills
  • Conflict resolution
  • Adaptability and flexibility
  • Strong ethics

Timeline

Barista

Target
10.2022 - Current

Backroom Associate

HomeSense
12.2021 - 10.2022

Retail Sales Associate

T.J. Maxx
10.2020 - 11.2021

Bachelor of Science - Criminal Justice

Worcester State University

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