An energetic, poised and dedicated professional with a proven record of meeting company key performance indicators, while maintaining proficient and analytical practices. Experienced in working under pressure and adapting accordingly to new situations and challenges to optimize organizational growth.
Overview
22
22
years of professional experience
Work History
Community Supervision Officer
2nd25th Judicial District CSCD
03.2023 - Current
Enhanced public safety by effectively monitoring and supervising assigned caseload of offenders, while maintaining accurate records and documentation ensuring compliance with department policies and procedures.
Provided timely court reports and Pre-Sentence Investigations offering recommendations for sentencing and supervision modifications
Conducted thorough risk assessments for appropriate supervision strategies, reducing recidivism rates and developed individualized case plans, addressing offender needs and promoting positive change.
Coordinated with treatment providers to develop appropriate plans for substance abuse or mental health concerns among offenders, and provided crisis intervention services as needed, connecting individuals with appropriate resources during challenging situations.
Master Stylist /Owner
Self-employed
04.2002 - Current
Recommend hairstyles and haircuts to complement client's lifestyle and preferences, while creating a memorable experience.
Manage bookings of over 75 clients to form bonds with loyal customers and remember individual hairstyle preferences to increase client retention.
Use various techniques to apply hair extensions including weaving, I Tip, K Tip Fusion, Tape-in, Beaded row wefts and many others.
Operations Manager-Contract
360 Tax Group
11.2020 - 06.2021
Enhanced performance by implementing proven management processes to increase performance.
Managed 25 employees in 4 separate locations.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Executive Assistant
Red Willow Offshore LLC
08.2017 - 11.2020
Responded all correspondence to facilitate communication and enhance business processes via emails, fax, and phone.
Prepared documents, reports and presentations for executives and board members using company software proficiencies.
Produced accurate office files, updated spreadsheets and crafted presentations with 97% accuracy to support executives and boost team productivity.
Digital Archivist- Contract
Houston Public Library
06.2016 - 07.2017
Converted historical physical media into digital format.
Developed classification systems to facilitate public access to archived materials and streamlined usage by creating organizational systems for newly digitized records and documents.
Researched and recorded origins, provenance and historical significance of archival materials
Master Stylist
Inside Blu Salon And Spa
05.2013 - 04.2016
Welcomed clients to the salon and identified preferences by asking pointed questions and scheduled customer appointments.
Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
Serviced high-profile clients with intricate coloring and highlighting techniques.
Office Manager/ Certified Tax Preparer
H&P Tax Consultants Inc.
12.2008 - 04.2013
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
Managed office operations while updating reports, managing accounts, and generating reports for company database for over 500 clients.
Education
Bachelor of Arts - Major in Psychology, Minor in History
Texas Southern University
Houston, TX
Skills
Advanced MS Office Suite Proficiency (50 wpm)
Detail-Oriented
Dialpad/Hubspot
Google Workspace
Surveys
Effective Verbal, Written and Interpersonal Communications
Strategic Planning
Highly-organized
Analytical and Problem-solving skills
Business Management skills
Critical Thinking skills
Training And Mentoring
Processes and Procedures
File And Records Management
Training Development
Data-driven decision-making
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Community Supervision Officer
2nd25th Judicial District CSCD
03.2023 - Current
Operations Manager-Contract
360 Tax Group
11.2020 - 06.2021
Executive Assistant
Red Willow Offshore LLC
08.2017 - 11.2020
Digital Archivist- Contract
Houston Public Library
06.2016 - 07.2017
Master Stylist
Inside Blu Salon And Spa
05.2013 - 04.2016
Office Manager/ Certified Tax Preparer
H&P Tax Consultants Inc.
12.2008 - 04.2013
Master Stylist /Owner
Self-employed
04.2002 - Current
Bachelor of Arts - Major in Psychology, Minor in History
Texas Southern University
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