Elieser Elias
Winter Garden,USA
Summary
Dedicated and results-driven Account Manager with 18 years of experience in IT distribution sales, specializing in Cloud Computing, Cybersecurity, Channel Management, and Technical Account Management. Proven ability to drive digital transformation, achieving exceptional case successes, including 3000% growth for channel partners and consistently surpassing company benchmarks, with a 120% year-over-year growth (compared to the company’s 14% growth in the same period).
Managed a portfolio of highly skilled resellers, generating over BRL 125 million annually, with a focus on B2B sales and enterprise accounts across Corporate and Public Sectors. Skilled in Customer Success Management, client retention, sales enablement, and CRM pipeline optimization.
Certified in Microsoft Azure (AZ-900), AWS Cloud Practitioner (CLF01), and Fortinet Cybersecurity Essentials, with multiple commercial accreditations from Fortinet, AWS, Microsoft, IBM, and Cisco.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Ingram Micro Brazil
06.2012 - 05.2024
- Promoted twice during tenure: to Account Manager in 2014 and to Senior Account Manager in 2019, recognizing exceptional performance
- Managed a portfolio of highly skilled resellers with annual revenues exceeding BRL 125 million, focusing on B2B sales and enterprise accounts in the Corporate and Public Sectors
- Achieved 3000% growth for key channel partners through targeted business initiatives, strategic partnerships, and the implementation of tailored sales enablement programs, and delivered 120% year-over-year growth during the last fiscal year, outperforming the company's 14% results
- Developed and implemented business development strategies with major vendors Fortinet, AWS, Microsoft, Cisco, IBM, enhancing market presence and increasing partner efficiency
- Specialized in driving digital transformation and customer success initiatives, maintaining an average client retention rate of over 95%
- Conducted regular training sessions and certifications for channel sales teams to enhance product knowledge, resulting in a 20% improvement in partner sales effectiveness
- Organized and led regional events and workshops to promote vendor solutions, fostering stronger relationships and generating new business opportunities
- Collaborated with marketing to develop targeted campaigns that drove demand generation and positioned partners for growth within the region
- CRM Utilization: Effectively recorded and monitored value-added opportunities in CRM, ensuring accurate pipeline management and timely follow-up, which resulted in a 35% improvement in lead conversion rates
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
Regional Account Executive
Pauta Distribuidora
08.2011 - 05.2012
- Business Development: Developed and expanded new business opportunities with value-added resellers in Rio de Janeiro, Minas Gerais, and São Paulo, resulting in a revenue increase of 25% in the region within a year
- Strategic Alignment: Collaborated closely with commercial management through weekly alignment meetings, providing detailed reports, and discussing actionable regional strategies, leading to 15% growth in sales efficiency
- Cross-Functional Team Collaboration: Led and participated in periodic meetings with financial, pre-sales, logistics, and product teams to coordinate joint actions, improving account management efficiency by 20% and enhancing customer satisfaction
- CRM Utilization: Effectively recorded and monitored value-added opportunities in CRM, ensuring accurate pipeline management and timely follow-up, which resulted in a 20% improvement in lead conversion rates
- Vendor and Reseller Engagement: Engaged with major vendors such as HPE, Oracle, Microsoft, and Xerox, promoting advanced solutions and enhancing reseller loyalty, contributing to a 40% increase in vendor-specific product sales
Regional Account Manager
TD Synnex
05.2010 - 07.2011
- Corporate Account Management: Managed 25+ strategic corporate reseller accounts in the Southeast region, working alongside Inside Sales, Product Managers, Finance, and Marketing to drive business opportunities and achieve 40% year-over-year revenue growth
- Portfolio Performance Analysis: Conducted in-depth analysis of sales performance, identifying trends and opportunities; presented comprehensive portfolio updates to company management quarterly, leading to a 20% increase in decision-making efficiency
- Sales Growth Strategies: Developed and implemented sales strategies to promote all product lines within TD Synnex's portfolio, significantly increasing product visibility and resulting in a 35% growth in overall sales
- Specialist Team Integration: Partnered with the specialist team to design and execute promotional campaigns that resulted in a 25% boost in product adoption among target clients
- Vendor Relationship Management: Fostered and maintained strong relationships with key manufacturers, establishing periodic meetings to define joint actions and strategies, which contributed to a 15% increase in reseller engagement
Education
Bachelor of Science - business administration
Universidade Candido Mendes
Rio De Janeiro, Brazil01.2013
Technologist degree - Telecommunications
Centro Politécnico SENAC
Rio De Janeiro, Brazil01.2006
Skills
- Account Management
- Technical Sales
- Channel Management
- Customer Success Management
- Business Development
- Industry Knowledge
- Tools and Technologies
- Sales tactics
- Business development and planning
Certification
- Microsoft Azure Fundamentals (AZ-900)
- AWS Certified Cloud Practitioner (CLF01)
- Fortinet Cybersecurity Essentials
- Salesforce Certified Administrator
- CRM Certification: Microsoft Dynamics, SugarCRM, Salesforce
Personal Information
Work Permit: Authorized to work in USA (Green Card Holder)
Commercialaccreditations
- Fortinet: Sales Specialist, Technical Sales
- AWS: Business Professional, Technical Professional
- Microsoft: Cloud Sales, Licensing M365
- Cisco: Sales Expert, Enterprise Networking
Timeline
Senior Account Manager
Ingram Micro Brazil
06.2012 - 05.2024
Regional Account Executive
Pauta Distribuidora
08.2011 - 05.2012
Regional Account Manager
TD Synnex
05.2010 - 07.2011
- Microsoft Azure Fundamentals (AZ-900)
- AWS Certified Cloud Practitioner (CLF01)
- Fortinet Cybersecurity Essentials
- Salesforce Certified Administrator
- CRM Certification: Microsoft Dynamics, SugarCRM, Salesforce
Bachelor of Science - business administration
Universidade Candido Mendes
Technologist degree - Telecommunications
Centro Politécnico SENAC
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