Hi, I’m
Eliette M Quezada Ruelas
Minneapolis,MN
Overview
2
years of professional experience
1
Certification
Work History
Hy-vee Grocery Store
Aisles Online
01.2021 - Current
Job overview
- Answered constant flow of customer calls with minimal wait times.
- Trained new personnel regarding company operations, policies and services.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Processed customer service orders promptly to increase customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Champs Sporting Goods
Sales Associate
04.2021 - 03.2022
Job overview
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Brook West Chiropractic Clinic
Chiropractic Assistant
09.2021 - 12.2021
Job overview
- Trained on and performed MS therapy for patients
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
Education
North Hennepin Community CollegeMinneapolis, MN
No Degree from Engineering (Pre-Engineering)
05.2026
University Overview
- 3.9 GPA
- Trio Member
- College Possible Member
Champlin Park High SchoolChamplin, MN
High School Diploma
06.2022
University Overview
- International Baccalaureate Career Programme
- Awarded Outstanding Learning Award by Anoka-Hennepin
School District - Latino Stand Up - Leader
- Leo club - Member
- Link crew - Member
- College Possible - Member
- Research Project: Should HPV Vaccinations Be A Requirement For US Public Schools - IB Senior Research
- Extracurricular Activities: Club Soccer From Grades 9-12
Skills
- Problem Solving Skills
- Flexibility
- Active Listening
- Attention To Detail
- Punctual and Dependable
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
English
Volunteering
Feed my starving children - Summer 2022
Soccer Coach - Aug 2021 - Feb 2022
Nursing homes - Dec 2022
Minnesota state fair - Sep 2021
Link crew - Aug 2021 - June 2022
Animal shelters - Aug 2021 - June 2022
Timeline
Chiropractic Assistant
Brook West Chiropractic Clinic
09.2021 - 12.2021
Sales Associate
Champs Sporting Goods
04.2021 - 03.2022
Aisles Online
Hy-vee Grocery Store
01.2021 - Current
North Hennepin Community College
No Degree from Engineering (Pre-Engineering)
Champlin Park High School
High School Diploma