Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Experience Manager
Cava Grill
Port Chester, NY
11.2022 - 06.2023
Developed and implemented customer service policies and procedures to ensure superior guest experience.
Monitored the performance of team members to ensure they are meeting customer service standards.
Ordered and maintained inventory of food supplies while staying within budget guidelines.
Supervised and coordinated activities of cooks, food preparation workers, and other personnel engaged in food operations.
Monitored quality control standards for all meals served.
Trained kitchen staff on proper use of equipment and sanitation procedures.
Created weekly work schedules for kitchen staff members taking into account their availability and skill level.
Provided leadership support to team members including coaching and counseling when needed.
Managed front-of-house staffing needs during peak hours by delegating duties accordingly.
Maintained cleanliness and organization of line workstations.
Certified Nursing Assistant
Greenwich Woods Health Care Center
Greenwich, CT
10.2023 - Current
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Answered call lights promptly and responded to patient needs accordingly.
Served meals to patients in their rooms and assisted with feeding when needed.
Supported non-ambulatory residents in range of motion exercises.
Documented patient care services by charting in designated areas.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Utilized appropriate safety measures when handling hazardous materials or waste products.
Education
Associate of Applied Science - Pre-physician Assistant
Westchester Community College
Valhalla, NY- IN PROGRESS
Skills
Patient Care
Safety Precautions
Compassion and Empathy
Collecting vital signs
Electronic Charting
Quality Assurance
Infection control procedures
Certification
CERTIFIED NURSING ASSISTANT-NHA
CERTIFIED PHLEBOTOMY TECH-NHA
SEAL OF BILITERACY- SPANISH-ENGLISH
SERVSAFE CERTIFIED
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Certified Nursing Assistant
Greenwich Woods Health Care Center
10.2023 - Current
Guest Experience Manager
Cava Grill
11.2022 - 06.2023
Associate of Applied Science - Pre-physician Assistant