Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eliezer Josue Zabala Gutierrez

Orlando

Summary

I am a salesperson who focuses on listening to and understanding each customer's needs, offering personalized solutions with in-depth product knowledge. My approach is based on empathy, honesty, and clear communication, allowing me to build trust and create a positive experience for the customer. Additionally, I believe excellent customer service means being accessible, responding quickly and efficiently to any questions, handling objections respectfully, and providing support even after the purchase, ensuring the customer feels valued and satisfied. In summary, I combine sales skills with exceptional service, which allows me to build long-lasting relationships and retain customers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

AUTONATION TOYOTA WINTER PARK
05.2022 - 11.2024
  • The car salesperson helps customers find the vehicle that best fits their needs and budget. This involves being knowledgeable about the models, features, and prices of the cars, advising customers on financing options, and presenting the advantages of each vehicle. Additionally, the salesperson manages the sales process, negotiates prices, closes transactions, and provides excellent post-sale service to ensure customer satisfaction. A successful car salesperson focuses on building trust, establishing long-term relationships, and meeting sales objectives.

Sales Associate

METRO BY T-mobile
03.2018 - 04.2022

As a phone salesperson, you must assist customers in selecting and purchasing mobile devices that fit their needs and budget. This involves having in-depth knowledge of phone models, their features, operating systems, prices, and additional service options such as data plans, warranties, and accessories. The salesperson must listen carefully to customers to understand their preferences and recommend the right product, providing guidance on the functionality and benefits of each device.

Additionally, the phone salesperson is responsible for managing the sales process, from negotiation to closing the transaction, including processing payments and explaining financing plans if necessary. They are also responsible for maintaining an organized sales area, managing inventory, and offering excellent post-sale service, addressing any questions or issues that may arise after the purchase.

A successful salesperson in this field focuses on providing a positive shopping experience, building trust with customers, fostering loyalty, and meeting the sales targets set by the store.

Education

Associate of Science - Computer Information Systems

IUTA
VENEZUELA
06-2003

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Certification

"I have certifications and extensive knowledge of all Toyota vehicles, including hybrid cars and their various features. I am well-versed in the latest technologies, performance specifications, and the specific features that make each Toyota model unique. My expertise allows me to provide detailed and accurate information to customers, helping them make informed decisions about which vehicle best suits their needs and preferences

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Associate

AUTONATION TOYOTA WINTER PARK
05.2022 - 11.2024

Sales Associate

METRO BY T-mobile
03.2018 - 04.2022

"I have certifications and extensive knowledge of all Toyota vehicles, including hybrid cars and their various features. I am well-versed in the latest technologies, performance specifications, and the specific features that make each Toyota model unique. My expertise allows me to provide detailed and accurate information to customers, helping them make informed decisions about which vehicle best suits their needs and preferences

Associate of Science - Computer Information Systems

IUTA
Eliezer Josue Zabala Gutierrez