Elif Yalcin
Las Vegas
Summary
A dedicated supervisor with over 20 years of experience in management, known for consistently driving team performance and fostering a culture of excellence. Skilled in strategic planning, process improvement, and employee development to achieve organizational goals. Proven track record of leadership, problem-solving, and delivering results in dynamic environments.
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Diligent with solid background in administrative support and office management. Successfully managed schedules, coordinated meetings, and streamlined office operations. Demonstrated proficiency in Microsoft Office Suite and excellent communication skills.
Overview
12
12
years of professional experience
Work History
Office Assistant
California Highway Patrol
05.2025 - Current
- Managed scheduling and coordination of appointments for law enforcement personnel.
- Maintained accurate records and files, ensuring compliance with departmental standards.
- Assisted in preparation of reports and documentation for internal and external stakeholders.
- Implemented office procedures to enhance workflow efficiency and minimize errors.
- Trained new staff on administrative protocols and software usage to ensure smooth operations.
- Collaborated with various departments to streamline communication and improve service delivery.
- Conducted audits of office supplies, facilitating timely replenishment to support team needs.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Operations agent
Spirit airlines
11.2023 - 05.2025
- Coordinate gate assignments in alignment with arrival and departure schedules, ensuring efficient operations and minimal delays. Serve as the central communication hub, receiving and relaying critical information to the appropriate departments. Maintain seamless coordination to support overall airport or facility operations.
- Coordinated aircraft turnaround operations to ensure timely departures and arrivals.
- Monitored baggage handling processes to maintain compliance with safety standards.
- Implemented process improvements that enhanced workflow efficiency during peak travel periods.
- Collaborated with cross-functional teams to streamline communication and operational effectiveness.
Training Supervisor
Spirit Airlines
05.2022 - 11.2023
- Supervised and mentored training staff, including mentoring new trainers.
- Designed and implemented training programs to ensure employees meet job expectations.
- Monitored employee performance and provided feedback to ensure goals are achieved.
- Researched and identified new training methods to improve performance.
Store Manager
Green Valley
05.2016 - 02.2021
- Experienced in managing and leading teams of 8 to 10 employees in a retail setting.
- Proven ability to achieve sales goals and maximize profit margins.
- Skilled in customer service, merchandising, inventory management, and visual presentation.
- Highly organized and detail oriented, with strong problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficient in POS systems and Microsoft Office applications.
Assistant Manager
Avila Retail
01.2014 - 02.2016
- Responsible for overseeing the day-to-day operations of the store, ensuring that all customer service and merchandising standards are met.
- Managed inventory and restocking of shelves.
- Provided feedback to senior management about store performance and trends.
- Dealt with customer complaints and queries in a professional manner.
- Developed and maintained good working relationships with vendors and suppliers.
- Maintained a safe and secure environment for customers and staff.
Education
standard diploma -
CAPUCHINO HIGH SCHOOL
San Mateo05.2002
Skills
- Ability to Multitask 5/5
- Problem Solving 5/5
- Customer Service 5/5
- Effective Time Management 5/5
- Communication 5/5
- Leadership 5/5
- Teamwork 5/5
- Adaptability 5/5
- Fast Learner 5/5
- Appointment scheduling
- Record management
- Report preparation
- Workflow optimization
- Staff training
- Operations coordination
- Performance management
- Team leadership
- Communication skills
Languages
Turkish
Native or Bilingual
Timeline
Office Assistant
California Highway Patrol
05.2025 - Current
Operations agent
Spirit airlines
11.2023 - 05.2025
Training Supervisor
Spirit Airlines
05.2022 - 11.2023
Store Manager
Green Valley
05.2016 - 02.2021
Assistant Manager
Avila Retail
01.2014 - 02.2016
standard diploma -
CAPUCHINO HIGH SCHOOL