Elizabeth Hadfield
Summary
My entire professional career has been customer services focused : Building relationships and creating rapport for future transactions and engagement. I'm creative, organized, kind and will do my best to help any employer to achieve their goals. With 14 years experience within different customer service environments this has grown many of my skills, such as : generating new prospects, training existing and new employees, managing people and merchandise. I am also proficient with a computer and learn new systems quickly.
Overview
13
13
years of professional experience
Work History
Receptionist
Atlantic Shores Retirement Community
12.2021 - 12.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Executive
Rowes Honda
04.2018 - 06.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Store Manager
Schuh
12.2009 - 04.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Hired, trained and mentored new staff members.
- Took part in a number training courses throughout, including but not limited to people management, people development and sensitivity training for those with mental health/physical disabilities.
Skills
- Microsoft Outlook
- Service-Orientation
- Project Management
- Schedule Management
- Prioritization
- Security Awareness
- Staff Management
- Time Management
Timeline
Receptionist
Atlantic Shores Retirement Community
12.2021 - 12.2022
Sales Executive
Rowes Honda
04.2018 - 06.2020
Store Manager
Schuh
12.2009 - 04.2018
Similar Profiles
Carolee ScottwilliamsCarolee Scottwilliams
Medical Office Assistant at Atlantic Shores Retirement CommunityMedical Office Assistant at Atlantic Shores Retirement Community
Maureen AidooMaureen Aidoo
Certified Nursing Assistant at Atlantic Shores Retirement CommunityCertified Nursing Assistant at Atlantic Shores Retirement Community
Kelvin DiazKelvin Diaz
Executive Sous Chef at Atlantic Shores Retirement CommunityExecutive Sous Chef at Atlantic Shores Retirement Community
K’halia HollimanK’halia Holliman
Receptionist at Memphis Office of Youth ServicesReceptionist at Memphis Office of Youth Services
Chrisline TodeyChrisline Todey
Receptionist at CAVUReceptionist at CAVU