Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elijah Amaya

Katy,TX

Summary

Well-qualified for real estate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Ready to learn everything I need to excell and prosper for work, and hoping to gain more knowledge about the industry to be the best at what I do.

Overview

6
6
years of professional experience

Work History

Leasing Consultant

GHKT LP
02.2021 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Distributed and followed up on tenant renewal notices.
  • Distributed flyers to raise awareness of properties and attract more tenants.

Cashier Team Lead

Raising Canes
12.2019 - 01.2021
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Increased customer loyalty and retention.

Education

High School Diploma -

Bellaire High School
Bellaire, TX
05.2021

Skills

  • Leasing and sales
  • Customer Service
  • Fair Housing Regulations
  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • Organizational capabilities
  • File Management
  • Phone and Email Etiquette
  • Sales Techniques
  • Property Tours
  • Lease oversight

Languages

English
Native or Bilingual
Spanish
Professional Working

Work Type

Full Time

Timeline

Leasing Consultant

GHKT LP
02.2021 - Current

Cashier Team Lead

Raising Canes
12.2019 - 01.2021

High School Diploma -

Bellaire High School

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