Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Aponte

Passaic,NJ

Summary

Excelled in enhancing shopping experiences through effective communication and meticulous organization, boosting customer satisfaction and loyalty. Demonstrates exceptional time management and inventory monitoring, contributing significantly to team success and operational efficiency.

Committed and hardworking Front end associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Punctual and honest Front end associate with solid background in these types of environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Front end associate position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Front End Associate

Dollar Tree
11.2023 - 07.2024
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered questions about store policies and addressed customer concerns.
  • Recommended complementary purchases to customers, increasing revenue.

Front End Associate

Costco
06.2022 - 07.2023
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Answered questions about store policies and addressed customer concerns.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Associate

Micro Center
12.2021 - 05.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Passaic High School
Passaic
06-2021

Skills

  • Order selection and preparation
  • Retail transactions
  • Merchandising and display assembly
  • Merchandise display set up
  • Product restocking
  • Product advice
  • Efficient time management
  • Continuous deployment
  • Inventory Monitoring
  • Customer Service
  • Display Setup
  • Team contribution

Timeline

Front End Associate

Dollar Tree
11.2023 - 07.2024

Front End Associate

Costco
06.2022 - 07.2023

Sales Associate

Micro Center
12.2021 - 05.2022

High School Diploma -

Passaic High School

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Elijah Aponte