Elijah Billings
Bassett,VA
Summary
Dynamic Owner/Operator at Billings Contracting LLC with a proven track record in operational workflows and inventory control. Recognized for enhancing efficiency and customer satisfaction through effective staff training and communication. Skilled in technical troubleshooting and safety compliance, driving project success and fostering team collaboration.
Knowledgeable [Desired Position] with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Successful Owner/Operator with expertise in [Type] industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Owner/Operator
Billings Contracting Llc
03.2025 - Current
- Developed operational workflows to enhance efficiency and productivity.
- Managed inventory control systems to minimize discrepancies and improve accuracy.
- Implemented customer service protocols to ensure satisfaction and foster loyalty.
- Trained staff on standard operating procedures for consistent performance.
Lead Technician
B and S Construction
05.2024 - 03.2025
- Supervised daily operations and workflow of construction projects to ensure timely completion.
- Trained and mentored junior technicians in safety protocols and equipment usage.
- Implemented process improvements that enhanced project efficiency and reduced downtime.
- Coordinated with contractors and suppliers to streamline material procurement for projects.
- Conducted quality inspections to ensure compliance with industry standards and specifications.
- Managed maintenance schedules for construction equipment, minimizing operational disruptions.
- Developed training materials to enhance team knowledge on new technologies and techniques.
- Led troubleshooting efforts for technical issues, ensuring prompt resolution and project continuity.
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
Service Technician
Clayton Homes Of Ridgeway
01.2022 - 05.2024
- Diagnosed and repaired electrical and mechanical issues in various equipment.
- Conducted routine maintenance checks to ensure optimal performance and safety compliance.
- Collaborated with team members to troubleshoot complex system malfunctions effectively.
- Utilized diagnostic tools to identify faults and implement corrective actions promptly.
- Provided exceptional customer service by explaining technical issues and solutions clearly to clients.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Laborer
Nationwide Homes
01.2020 - 01.2022
- Operated tools and equipment to support construction processes and ensure project timelines were met.
- Assisted in site preparation and material handling to facilitate efficient workflow during building projects.
- Maintained cleanliness and organization of work areas, promoting safety and compliance with regulations.
- Collaborated with team members to execute tasks, enhancing productivity on diverse construction assignments.
- also was a crew leader had 5 people under me.
Education
High School Diploma -
Bassett
Bassett, VA05-2019
Skills
- Operational workflows
- Inventory control
- Customer service protocols
- Staff training
- Technical troubleshooting
- Safety compliance
- Team leadership
- Communication skills
- Diagnostic tools usage
- Material procurement
- Construction processes
- Time management
- Operations management
- Documentation and reporting
- Business planning
- Personnel management
- Operations oversight
- Inventory management
- Customer service
- Schedule management
- Equipment operation
- Materials transport
- Vehicle inspections
- Order picking and processing
- Vehicle maintenance
- Delivery scheduling
- Inclement weather driving
- Hazardous materials endorsement
- Trailer maintenance
- Long-haul driving
- Heavy haul expert
Accomplishments
- Named [Company Name] Driver of the Quarter, ([Quarter,Year])
- Safely operated [Number]-ton articulated dump trucks around highly congested construction sites.
- Supervised team of [Number] staff members.
Certification
- Licensed [Job Title] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Timeline
Owner/Operator
Billings Contracting Llc
03.2025 - Current
Lead Technician
B and S Construction
05.2024 - 03.2025
Service Technician
Clayton Homes Of Ridgeway
01.2022 - 05.2024
Laborer
Nationwide Homes
01.2020 - 01.2022
High School Diploma -
Bassett