I am a motivated employee that learns quickly and loves to be active and positive. My work experience is varied on purpose. Each job was chosen to sharpen a different skill set on my path to my future career. I am excited about working with a small business that is focused on customer service and a niche market.
Overview
1
1
year of professional experience
Work History
Machine Operator
Breedt Tooling And Design
Kent, Washington
11.2021 - 01.2022
Followed tooling instructions and product specifications to determine and implement operational sequences.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Manually set up machinery, lathes and grinders.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Maintained equipment performance by lubricating and cleaning components.
Set up and operated various machine tools and jigs to produce precision parts.
Contract Position
Appointment Scheduler
American Income Life
MAPLE VALLEY, WA - Washington
12.2020 - 11.2021
Set appointments with salespeople and potential customers.
Acted as first point of contact and set appointments for prospective clients.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Scheduled consultations for hundreds of potential customers.
Promoted increased sales through outgoing calls demonstrating excellent product knowledge.
Addressed client inquiries and updated database information.
Established and maintained client rapport by utilizing quality customer service.
Entered daily data in computer systems and documented office activities.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Customer Service Clerk
Safeway
MAPLE VALLEY, WA - Washington
10.2020 - 12.2020
Resolved concerns with products or services to help with retention and drive sales.
Educated customers on best-fit selections by listening to personal desires and purchase limitations.
Responded to customer needs through competent customer service and prompt problem-solving.
Organized efficient service responses by directing visitors and callers to correct personnel.
Forged and nurtured impactful relationships with customers to cultivate loyalty.