Elijah Cloninger
Oklahoma City,OK
Summary
Dynamic and detail-oriented technician with a proven track record at CACI, excelling in troubleshooting and repair. Recognized for enhancing service delivery and client satisfaction through effective communication and multitasking. Adept at managing complex installations and fostering team collaboration to achieve project goals efficiently.
Reliable and detail-focused, with strong aptitude for troubleshooting and problem-solving in technical environments. Possesses foundational knowledge in electronics and mechanical systems, coupled with hands-on skills in equipment maintenance and repair. Dedicated to ensuring operational efficiency and contributing to team success through precise and accurate work.
Overview
4
4
years of professional experience
Work History
Teir 1 Technician
CACI
09.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Data Center Technician
Asiacom Americas
12.2023 - 01.2024
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
- Accepted tasks and documented status using ticketing system, time reports and email.
Drive Test Team Lead
MobileComm Professionals
05.2023 - 08.2023
- Designed comprehensive test plans and cases to cover all aspects of system functionality for optimal results.
- Collaborated with developers, product managers, and stakeholders to establish clear testing objectives and requirements.
- Managed resources effectively, ensuring optimal utilization of personnel, tools, and equipment during test execution.
- Enhanced test efficiency by implementing automated testing strategies and processes.
Quality Assurance Analyst
QualityLogic
06.2021 - 11.2022
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Education
Bachelor of Science - Computer Information Systems
Southwestern Oklahoma State University
Weatherford, OK05-2021
No Degree - Computer Science
Oklahoma State University
Stillwater, OK05-2018
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Written/Verbal communication
Timeline
Teir 1 Technician
CACI
09.2024 - Current
Data Center Technician
Asiacom Americas
12.2023 - 01.2024
Drive Test Team Lead
MobileComm Professionals
05.2023 - 08.2023
Quality Assurance Analyst
QualityLogic
06.2021 - 11.2022
Bachelor of Science - Computer Information Systems
Southwestern Oklahoma State University
No Degree - Computer Science
Oklahoma State University
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