To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Job Coach
RCM OF Washington
06.2020 - Current
Specializes in providing comprehensive support and guidance to individuals with mental and physical disabilities, empowering them to succeed in their employment goals
Assesses individual strengths, designing customized vocational plans, and fostered skills development
Collaborates with diverse teams and employers to create inclusive work environments
Promotes independence and meaningful participation in the workforce
Provides assistance with filing documents and putting together intake packets for the programs within the agency
Assists Director/Program Manager with sorting documents and filing documents for monthly case reports for upcoming audit review.
Monitors client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Develops and maintain relationships with community resources to support job coaching.
Provides ongoing guidance and support to clients throughout job search and onboarding process.
Collaborates with local employers to identify job opportunities for clients.
Certified Personal Fitness Trainer
Results Fitness Gym
08.2022 - 07.2023
Helped clients achieve their fitness goals through tailored exercise programs and motivational guidance
Proven track record of designing effective workout plans that cater to individual needs and limitations
Strong communication skills and a supportive approach to encourage clients on their journey to improved health and wellness.
Trained clients during strength training, cardio vascular exercise, and stretching.
Demonstrated proper technique for exercises to avoid injuries.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Assisted clients with personal fitness goals through realistic objectives.
Designed specific workout systems for individual clients based on performance ability.
Security Guard
Continental Beer
05.2021 - 09.2021
Ensured safety and security of all employees guests and belongings
Monitored main and side doors to restrict unauthorized entries
Ensured guests and staff complied with safety rules and regulations at all times
Checked IDs to ensure valid entry into building
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Server/Hostess
Public House National Harbor
02.2020 - 03.2020
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Host
Outback Steakhouse
08.2017 - 02.2020
Greeted incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Used visual cues to seat Guests in either the bar or dining area depending on their preference
Informed Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
Answered incoming calls to the restaurant and provide appropriate service
Managed the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Tended to special Guest needs and requests
Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e
Protected establishment and patrons by adhering to sanitation, safety and alcohol control policies
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.