Dynamic manager with a strong background in customer service and team leadership. Proven ability to enhance operational efficiency and maintain high standards of service delivery.
Work History
Mighty Taco Manager
3 Months
Mighty Taco | 05.2026 - Current
Managed daily operations and maintained compliance with food and health regulations.
Taught staff crew tasks.
Strong communication between upper management and crew to ensure a growing work environment.
Saw over product and customer service making sure it met company standards.
Lifeguard Supervisor
3 Years 1 Month
City of Buffalo | 07.2023 - 08.2026
Developed shift schedules, including daily lifeguard rotations and weekly scheduling.
Ensured communication between lifeguards and held training to ensure safety standards were met.
Dealt with pool chemicals and handled upset patrons.
Oversaw a team of twenty lifeguards and worked to communicate tasks from my boss to them.
Mighty Taco Crew
3 Years
Mighty Taco | 05.2023 - 05.2026
Handled multiple orders while taking orders and collecting payments, ensuring efficient service during peak hours.
Collaborated heavily with management and team members to ensure food and cleanliness standards were met.
Provided excellent customer service ensuring customer satisfaction and correctness of orders.
Education
Bachelor of Science - Computer Science
University At Buffalo | North Campus | 05-2027
Collaboration with classmates on technical projects.
Classwork required strong problem solving skills.
Used various programming languages: Ocaml, Java, C, C++ HTML, CSS, and JavaScript.