Elijah Cruz
Business Administration Professional
Springfield,MA
Summary
Business Administration graduate with proven success in sales, real estate, and project management. Experienced in driving revenue growth, managing investment projects, and delivering client-focused solutions. Adept at problem solving, team collaboration, and strategic communication. Seeking to apply leadership and analytical skills in business operations.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Real Estate Agent
IAM Real Estate LLC
10.2023 - Current
- Supported clients through the buying and selling process, tailoring property searches to match needs and budgets.
- Marketed listings via social media, websites, and open houses, increasing property visibility and buyer engagement.
- Negotiated offers and contracts, ensuring favorable terms for clients while maintaining compliance with state regulations.
Real Estate Investor
Keys Upgrade LLC
06.2023 - Current
- Completed 3 profitable property flips, overseeing budgets and coordinating contractors through all phases of renovation.
- Delivered projects on-time and within budget, generating returns on investment.
- Applied market analysis to identify undervalued properties and maximize resale value.
Inside Sales Representative
Boise Cascade
06.2022 - 06.2023
- Resolved service issues quickly, improving customer satisfaction and long-term business growth.
- Exceeded monthly sales goals by building strong client relationships and leveraging consultative selling.
- Developed strategic relationships with existing customers by learning preferences and managing regular communication.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers' questions regarding products, prices and availability.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
Admin Technician
Boise Cascade
08.2021 - 06.2022
- Streamlined billing and invoicing processes, reducing errors and increasing efficiency.
- Maintained detailed records, improving team accuracy and compliance with reporting standards.
- Provided administrative support across departments, ensuring smooth daily operations.
Education
Bachelor of Science - Business Administration
Bay Path University
Longmeadow, MA 01.2021 - 12.2023
High School Diploma -
Springfield Central High School
Springfield, MA 08.2012 - 06.2016
Skills
- Sales & Negotiation
- Project Management
- Client Relationship Building
- Problem Solving & Communication
- Time Management
- Teamwork
- Organization
Timeline
Real Estate Agent
IAM Real Estate LLC
10.2023 - Current
Real Estate Investor
Keys Upgrade LLC
06.2023 - Current
Inside Sales Representative
Boise Cascade
06.2022 - 06.2023
Admin Technician
Boise Cascade
08.2021 - 06.2022
Bachelor of Science - Business Administration
Bay Path University
01.2021 - 12.2023
High School Diploma -
Springfield Central High School
08.2012 - 06.2016
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