Elijah Curtis
douglasville
Summary
Dynamic Operations Manager with a proven track record at DP World, excelling in problem-solving and team leadership. Streamlined processes to enhance efficiency, achieving significant reductions in turnaround times. Skilled in staff training and performance monitoring, fostering a culture of accountability and operational excellence.
Overview
6
6
years of professional experience
Work History
Operations Manager
DP World
11.2024 - Current
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
- Coordinated logistics activities to ensure timely delivery of goods.
- Trained staff on safety protocols and best practices for equipment operation.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with our external customer.
- Analyzed and reported on key performance metrics to senior management, also have been the one giving the numbers.
Operations Supervisor
DP World
01.2020 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored staff on operational best practices and system usage.
- Monitored performance metrics to identify areas for operational efficiency gains.
- Collaborated with cross-functional teams to streamline communication and operational tasks.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Education
Bachelor - Business
University of Phoenix
Tempe, AZ01-2027
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Planning and implementation
- Staff training
- Performance monitoring
- Project management abilities
Accomplishments
- Achieved our picking time by completing changing the way we picked with accuracy and efficiency.
- Company went from 13 steps to 6 steps with the changes that I brought to the team.
Languages
English
Professional Working
Timeline
Operations Manager
DP World
11.2024 - Current
Operations Supervisor
DP World
01.2020 - Current
Bachelor - Business
University of Phoenix