Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elijah Dawson

Houston,TX

Summary

Ambitious client relations associate with an emphasis in warehouse responsibilities and curating daily workforce needs. Expertise in customer service related initiatives that allows workplace satisfactory.




Overview

2
2
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Herman Trucking
05.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Customer Service Representative

CVS Pharmacy
06.2022 - 06.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

Wilmer Hutchins High School

Skills

  • Heavy Lifting
  • Loading and unloading
  • Warehouse Safety
  • Order Picking
  • Customer Service
  • Problem-solving abilities

Certification

  • Certified Forklift Operator, OSHA

Timeline

Warehouse Worker

Herman Trucking
05.2023 - Current

Customer Service Representative

CVS Pharmacy
06.2022 - 06.2023

Wilmer Hutchins High School

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Elijah Dawson