Elijah Donaldson
San Francisco,United States
Summary
Well-qualified Assistant Property Manager/Front Desk Receptionist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager/Front Desk Receptionist
Mercy Housing
04.2023 - Current
- Assisted with managing over 140 units.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Developed strong working relationships with team members, fostering a positive work environment.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Desk Clerk
Solutions SF
07.2022 - 05.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Supported staff with clerical assistance for diverse daily routines and special actions.
- Recorded significant occurrences in daily log with professionalism and critical details.
- Checked in and out designated equipment, keys and supplies.
- Enforced building rules with staff, guests and outside professionals.
- Monitored building for hazardous conditions or situations and notified correct personnel.
- Maintained clean, tidy and sanitized common areas for personnel and guests.
- Promptly received and forwarded approximately 30 incoming communications, such as phone calls, emails and letters, to appropriate staff per day.
Intern
Larkin Street Youth Services
05.2017 - 06.2018
- Assisted with providing over 50 clients with meals, clothing, and hygiene kits per day.
- Provide case assistance and intake assessments to participants for eligibility for service, including walk-ins and telephone inquiries.
- Provided clients with external referrals to community agencies for additional support services.
- Maintained order and enforced policy, procedures, and safety rules for the community center.
Education
High School Diploma -
John W. Finney High School
Vallejo, CA06.2014
Skills
- Problem-Solving Skills
- Time Management
- Crisis Communications
- Housing Regulations
- Customer Support Needs Assessment
- File Management
- Microsoft Office
- Customer Satisfaction
- Administrative Support
Timeline
Assistant Property Manager/Front Desk Receptionist
Mercy Housing
04.2023 - Current
Desk Clerk
Solutions SF
07.2022 - 05.2023
Intern
Larkin Street Youth Services
05.2017 - 06.2018
High School Diploma -
John W. Finney High School
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