Elijah Francis
Hope Mills,North Carolina
Summary
favored by both establishments for being a team-worker and accomplishing any task necessary. I do not like to do the bare minimum, and I always pick up the slack when necessary. Efficiency is far more important than arguing about who should be doing what.
Overview
5
5
years of professional experience
Work History
Server Assistant
Outback Steakhouse
06.2024 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with dining room set up prior to and after service period.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Greeted customers warmly to provide exceptional customer service.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Provided attentive service and proactively assessed guest needs.
- Addressed customer complaints and inquiries to verify satisfaction.
Line Cook/Prep/Dishwasher
Norfolk Yacht & Country Club
06.2020 - 06.2023
- Moved them gently to avoid breaking glassware, crystal, and other delicate items
- Increased team productivity by keeping kitchen areas clean, organized, and sanitized
- Disinfected counters and wiped down food prep surfaces to avoid illness and cross-contamination from raw meats
- Used sanitizing Chemicals and washed equipment, surfaces, refrigerators, and other areas
- Assisted the team in meeting expected demands by restocking work areas such as server stations, salad bars, and supply cupboards throughout the restaurant
- Did extra cleaning on garbage cans, racks, dry storage areas, and other fixtures to keep the kitchen spotless
- Kept the kitchen areas neat and clean by removing trash and organizing supplies
- Scraped washed and efficiently restacked dishware, utensils, and glassware to keep the kitchen ready for Customer demands
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health
- Moved items from main storage areas to easily accessible small fridges, freezers, and containers to aid kitchen staff efficiency
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards
Education
Bachelor Of Arts - Psychology
University of North Carolina At Pembroke
Pembroke, NCHigh School - undefined
Grassfield High School
Chesapeake, VA01.2023
Skills
- Excellent communication
- Change Management
- Positive learning process
- Supply replenishment
- Sales
- Client-focused
- Customer satisfaction
- Time management skills
- Multi-Task Management
- Customer service
- Safety measures
Timeline
Server Assistant
Outback Steakhouse
06.2024 - Current
Line Cook/Prep/Dishwasher
Norfolk Yacht & Country Club
06.2020 - 06.2023
High School - undefined
Grassfield High School
Bachelor Of Arts - Psychology
University of North Carolina At Pembroke
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