Elijah Gipson
West Jordan,UT
Summary
Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty. Credit Analyst knowledgeable in conducting background checks and developing methodologies to predict future risk behaviors. Looking to bring further success to a company through excellent attention to detail and a keen understanding of regulatory procedures.
Overview
6
6
years of professional experience
Work History
Quality Assurance Analyst
USANA
10.2021 - 12.2023
- Used software to communicate lab results to the rest of the production teams.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Collaborated with outside departments to created and edit product specifications
- Created and Edited Batch Production Records to ensure the high quality of products.
Medicare Insurance Agent
Ehealthinsurance
08.2020 - 10.2021
- Streamlined the application process for clients, ensuring accurate and timely submission of required documentation.
- Enhanced client satisfaction by providing knowledgeable guidance on Medicare plan options and enrollment procedures.
- Consistently met or exceeded sales targets by effectively communicating the benefits of various Medicare insurance plans.
Credit Consultant
Progrexion Holdings Inc.
12.2018 - 08.2020
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Worked with customers to understand requirements and provide exceptional customer service
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Sales Associate
Home Depot
09.2017 - 11.2018
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Assisted customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Kapolei High School
Kapolei, HI2013
Assoicate of Arts
Olympic College
Bremerton, WASkills
- Data analysis
- Verbal and written communication
- Customer relations
- Reporting and documentation
- Opening and closing procedures
- Upselling and cross-selling
- Eligibility review
- Order processing
- Confidentiality
- Rapport building
- Problem resolution
- Team liaison
Additional Information
References upon request.
Timeline
Quality Assurance Analyst
USANA
10.2021 - 12.2023
Medicare Insurance Agent
Ehealthinsurance
08.2020 - 10.2021
Credit Consultant
Progrexion Holdings Inc.
12.2018 - 08.2020
Sales Associate
Home Depot
09.2017 - 11.2018
High School Diploma -
Kapolei High School
Assoicate of Arts
Olympic College
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