Elijah Goslin
St. Petersburg,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Specialty Pharmacy Technician
Walgreen's Pharmacy
St. Petersburg, FL
10.2021 - Current
- Verified accuracy of patient information to ensure proper billing procedures were followed.
- Assisted with the preparation and distribution of medications including compounding, labeling and packaging.
- Researched and resolved prior authorization issues with third-party payers as needed.
- Performed inventory management duties such as receiving, stocking and ordering medications.
- Operated cash registers to accept payments from customers.
- Answered telephones to respond to questions or requests.
Sales Associate/Customer Support Specialist
Health Care Service Corporation
St. Petersburg, FL
10.2020 - 10.2021
- Processed credit card transactions quickly and securely.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Followed up with customers after issue resolution to ensure their satisfaction with the outcome.
- Identified areas of improvement in existing processes or procedures used for providing support services.
- Performed regular follow-up calls to check on customer satisfaction levels.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
Education
Boca Ciega High School
2020
Skills
- Customer Support
- Teamwork
- Communication
- Decision-making
- Technical Proficiency
- Data analysis
- Leadership
Timeline
Specialty Pharmacy Technician
Walgreen's Pharmacy
10.2021 - Current
Sales Associate/Customer Support Specialist
Health Care Service Corporation
10.2020 - 10.2021
Boca Ciega High School
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