NGUN I A N G
Indianapolis,Indiana
Summary
Dedicated and experienced Correctional Officer skilled in maintaining order and enforcing rules in prison and jail settings. Proficient at managing difficult inmates and handling high-pressure situations calmly and rationally. Demonstrates sound judgment and reasoned thinking to ensure a secure and controlled atmosphere.
Overview
3
3
years of professional experience
Work History
COMMUNITY CORRECTIONs OFFICER
Marion County Community Corrections
03.2023 - Current
- Conducted routine and emergency headcounts to ensure accountability of residents
- Searched dorms for contraband and other prohibited items, ensuring facility safety
- Escorted residents to and from hospitals and jail, maintaining strict security protocols
- Supervise residents during free time, mealtime, monitored phone calls.
Manager
Dagwoods’ Deli Sub and Shop
10.2021 - 05.2024
- Managed and motivated a team of employees to achieve high productivity and engagement
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Establish team priorities, maintained schedules, and monitored performances.
SERVER/CAPTAIN, BARTENDER
Garnish Catering
03.2021 - 03.2023
- Increased teamwork amongst servers through consistent communication and support during shifts.
- Supervised private events at the restaurant, coordinating setup, staffing needs, and personalized services for clients'' needs.
- Assisted in scheduling server shifts to ensure adequate coverage during peak hours without sacrificing quality of service provided.
- Ensured compliance with food safety regulations by monitoring proper food handling practices among staff members.
Education
HIGH SCHOOL DIPLOMA -
Emmerich Manual High School
Indianapolis, IndianaBachelor of Arts - Psychology
Indiana University of Bloomington
Bloomington, Indiana05.2024
Bachelor of Arts - Criminal Justice
Indiana University, Bloomington
Bloomington, IN05.2024
Skills
- Criminal Justice Skills
- Management Skills
- Correctional Facility Procedure
- Contraband Inspections
- Self-defense Techniques
- De-escalating Conflicts
- Staff Training
- Time Management
- Team Leadership
- Cash handling
- Customer service
- Professional Communication
Professional Development
02/2024, Bloomington, Indiana, Mediator, Community Justice and Mediator Center, Resolved conflicts by applying mediation techniques and fostering open communication between disputing parties., Developed customized mediation strategies tailored to the unique needs of each case., Created a safe and neutral environment for parties to openly discuss their concerns, promoting constructive dialogue., Built trust and rapport with disputing parties, enabling productive dialogue and effective problem-solving
Volunteer Experience
02/2023, 05/2023, Bloomington, Indiana, DAYCARE, Middle Way House, Supervised children of various ages in playgrounds and indoor, Watched and redirected inappropriate student behavior, Complied with strict safety and organizational regulations, Prepared group activities to enhance socialization, and problem-solving skills for children, Instructed children in crafts and other and other activities to promote gross and fine motor skills
Timeline
COMMUNITY CORRECTIONs OFFICER
Marion County Community Corrections
03.2023 - Current
Manager
Dagwoods’ Deli Sub and Shop
10.2021 - 05.2024
SERVER/CAPTAIN, BARTENDER
Garnish Catering
03.2021 - 03.2023
HIGH SCHOOL DIPLOMA -
Emmerich Manual High School
Bachelor of Arts - Psychology
Indiana University of Bloomington
Bachelor of Arts - Criminal Justice
Indiana University, Bloomington
Similar Profiles
Hanifat AwololaHanifat Awolola
Case Manager at Marion County Community CorrectionsCase Manager at Marion County Community Corrections
Crystal WilsonCrystal Wilson
Standard/Behavioral Health Case Manager at Marion County Community CorrectionsStandard/Behavioral Health Case Manager at Marion County Community Corrections
Stephanie EmbreeStephanie Embree
Case Manager at Marion County Community CorrectionsCase Manager at Marion County Community Corrections