Dynamic Shift Manager with a proven track record at Bojangles, excelling in customer service and problem-solving. Expert in training and mentoring teams for peak performance, enhancing quality assurance, and fostering relationship building. Skilled in cash handling and critical thinking, achieving increased customer loyalty through effective complaint resolution. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.