Elijah Green
Carrollton,TX
Summary
Proven Warehouse Assistant and Customer Service Representative with a track record of enhancing workplace safety and streamlining packaging at NAPA Auto Parts. Excelled in team collaboration and time management, significantly reducing order processing times. Demonstrated ability to resolve customer complaints, boosting loyalty and repeat business. Skilled in order picking and maintaining professionalism under pressure.
Overview
2
2
years of professional experience
Work History
Warehouse Assistant
NAPA Auto Parts - Genuine Parts
08.2024 - 02.2025
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Customer Service Representative
Uhaul Moving And Storage
11.2022 - 10.2024
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
R.L. Turner High
06-2021
Skills
- Packaging and labeling
- Maintaining workplace safety
- Order picking
- Loading and unloading
- Time management
- Team collaboration
Timeline
Warehouse Assistant
NAPA Auto Parts - Genuine Parts
08.2024 - 02.2025
Customer Service Representative
Uhaul Moving And Storage
11.2022 - 10.2024
High School Diploma -
R.L. Turner High