Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Pharmacological and non-pharmacological management and treatment of various disorders and diseases.Educated and worked with patients to help them navigate the healthcare system and adhere to their care plan. Advocated for patients by communicating their care preferences to practitioners, ensuring interventions met their goals for treatment and identifying insurance coverage. Trained new staff on quality control procedures.Reviewed patient charts and performed standard assessments to identify care needs.
CLTA Certified
CPR Certified
BLS Certified
NIHSS Certified
CCC- Critical Care Course Certificate
Daisy Award Winner for St.Joseph Mercy Hospital 2017
Honors for Associate Degree ADN 2017