Elijah Guerrero
Naples,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsible Cashier in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Scheduler/Receptionist
The Woodruff Institute Of Dermatology
09.2023 - Current
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Reduced patient wait times by effectively managing schedules for multiple healthcare providers.
- Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions to daily operations.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Monitored patient wait times, providing updates to achieve optimal patient satisfaction.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
Quality Control
Platinum Dry Cleaners
12.2022 - 03.2023
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Examined products for imperfections and defects.
- Sampled products to verify compliance with standards
Cashier
Domino's Pizza
05.2021 - 10.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Diploma -
Golden Gate High School
Naples, FLSkills
- Quality Control
- Mentorship and Training
- Safety Procedures
- Safety Protocols
- Digital Multimeters
- Cash Management
- Money Handling
- Verbal and Written Communication
- Order Taking
- Product Knowledge
- Cash Counting Machine Operations
- Credit and Cash Transactions
- Cleaning and Sanitizing
- Customer Service
- Online Orders
- Social Perception
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Scheduler/Receptionist
The Woodruff Institute Of Dermatology
09.2023 - Current
Quality Control
Platinum Dry Cleaners
12.2022 - 03.2023
Cashier
Domino's Pizza
05.2021 - 10.2021
Diploma -
Golden Gate High School
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