Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elijah Gumby

Darby,PA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals.

Overview

9
9
years of professional experience

Work History

Hospitality Supervisor

Sonder inc.
Philadelphia, PA
09.2021 - 04.2024
  • Trained new staff on policies, procedures, and service techniques.
  • Resolved customer complaints promptly in a professional manner.
  • Conducted regular meetings with team members to discuss performance issues or concerns.
  • Monitored the front desk staff to ensure proper customer service was provided.
  • Gathered and analyzed Salesforce data to identify opportunities for improved efficiency and increased revenue.
  • Developed reports and dashboards in Salesforce to provide insights into customer behavior and sales performance.
  • Developed sales strategies for achieving set goals in terms of revenue and customer satisfaction.
  • Monitored customer feedbacks regularly and identified areas of improvement accordingly.

MERCHANDISE MANAGER

Five Below
Philadelphia
10.2015 - 01.2021
  • Oversee all market plans, sets, and signage
  • Analyzed customer preferences and buying trends to determine the optimal product mix for the store.
  • Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
  • Managed store personnel in order to meet staffing requirements while staying within budget.
  • Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.
  • Identified areas of improvement within the current inventory system in order to streamline processes.
  • Analyzed financial data such as profit margins and cost analysis reports in order to make informed decisions about purchasing activities.

PLANOGRAM TEAM MEMBER

Target
Philadelphia
10.2016 - 04.2019
  • Assisted in the design of planograms to optimize product placement and maximize sales.
  • Updated existing planograms according to new product releases and seasonal changes.
  • Monitored inventory levels and adjusted planograms accordingly.
  • Ensured compliance with company policies regarding store layout regulations and safety standards.
  • Trained new team members on proper use of software tools related to planogram development.
  • Communicated and coordinated planogram execution with store management.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.

Education

High School Diploma -

Philadelphia Military Acad At Elverson
Philadelphia, PA
06-2014

Skills

  • Guest Relations Management
  • TIME MANAGEMENT (10 years)
  • Planogram (5 years)
  • Customer Service (5 years)
  • Sales Experience (5 years)
  • Front Desk (5 years)
  • Retail Sales
  • Store Management Experience
  • Retail Management
  • Merchandising
  • Staff recruitment
  • Front Desk Operations
  • Salesforce

Additional Information

Proficient in Salesforce integrations and customer relations

Timeline

Hospitality Supervisor

Sonder inc.
09.2021 - 04.2024

PLANOGRAM TEAM MEMBER

Target
10.2016 - 04.2019

MERCHANDISE MANAGER

Five Below
10.2015 - 01.2021

High School Diploma -

Philadelphia Military Acad At Elverson

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Elijah Gumby