Elijah Harris
Norman,OK
Summary
Dynamic professional with a proven track record at Johnson Controls, excelling in problem-solving and team collaboration. Leveraged expertise in hand tool operation and customer service to achieve high workmanship levels, optimizing project cost-effectiveness. Demonstrated ability to enhance security and efficiency in diverse roles, contributing to significant improvements in operational standards and client satisfaction.
Overview
25
25
years of professional experience
Work History
HVAC Builder
Johnson Controls
08.2023 - Current
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Interpreted blueprints accurately, building structures to exact specifications.
- Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
- Optimized resource allocation for various projects, ensuring cost-effectiveness while maintaining quality standards.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Moved and cleared debris from work sites to dispose of in designated areas.
Wholesale Delivery
Indian Nation
01.2022 - 08.2023
- Expanded customer base through targeted marketing strategies and attending industry events.
- Improved supplier relations through consistent communication and proactive issue resolution, ensuring smooth operations.
- Collaborated with manufacturers to ensure timely delivery of products and meet client expectations.
- Facilitated trade shows participation to increase brand visibility and generate leads.
- Developed product knowledge training for new employees, enhancing team performance.
- Developed and maintained strong relationships with both suppliers and customers, fostering reliable supply chain.
- Diversified product offerings to meet changing market demands and customer preferences.
- Reduced delivery times by optimizing logistics and transportation routes.
- Streamlined inventory management, ensuring optimal stock levels and minimizing overages.
- Increased customer satisfaction with personalized service and timely delivery of orders.
Immigration Security Officer
USCIS Immigration Office
07.2000 - 08.2021
- Improved inter-agency communication by participating in meetings, conferences, and training sessions related to immigration enforcement issues.
- Collaborated with other law enforcement agencies to identify and apprehend individuals involved in criminal activities or posing a threat to national security.
- Handled sensitive information securely by adhering strictly to data protection protocols when accessing databases containing personal data of applicants or detainees.
- Demonstrated cultural sensitivity during interactions with diverse populations from around the world seeking entry into the United States.
- Exemplified teamwork by collaborating effectively with colleagues, sharing knowledge and expertise to improve overall performance within the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
Certified - Security
Cleet Courses
Oklahoma City, OKHigh School Diploma - General Studies
Northwest Classen High
Oklahoma City, OK06.1994
Skills
- Problem-solving
- Attention to detail
- Following instructions
- Frame and component building
- Customer service
- Time management
- Multitasking and organization
- Critical thinking
- Team collaboration
- Hand tool operation
- Material selection
- Heavy lifting
- Material loading and unloading
Timeline
HVAC Builder
Johnson Controls
08.2023 - Current
Wholesale Delivery
Indian Nation
01.2022 - 08.2023
Immigration Security Officer
USCIS Immigration Office
07.2000 - 08.2021
Certified - Security
Cleet Courses
High School Diploma - General Studies
Northwest Classen High
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