Elijah Harvey
Philadelphia,PA
Summary
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Host
Steak 48
07.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Bartender/Server
Sage Catering
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server/Barback/Busser
Glory Beer and Bar
05.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Status
08.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Seasonal Package Handler
UPS
10.2021 - 12.2021
- -Mail driver assistant, delivering packages
Seasonal Pack Handler
Fedex
07.2021 - 09.2021
Cashier/Server
Aliyah's Food Market
03.2018 - 10.2019
Education
HS Diploma -
Cheltenham High School
06.2020
Skills
- Multitasking proficiency
- Team player mentality
- Adaptable to change
- Exceptional communication
- Impression management
- Strong interpersonal skills
- Hospitality and accommodation
- Customer service expertise
- Service prioritization
Certification
Professional Bartender's Certificate - Mainline Center for Bartending Inc.
Timeline
Host
Steak 48
07.2024 - Current
Server/Barback/Busser
Glory Beer and Bar
05.2024 - 10.2024
Bartender/Server
Sage Catering
04.2024 - Current
Sales Associate
Status
08.2022 - 06.2023
Seasonal Package Handler
UPS
10.2021 - 12.2021
Seasonal Pack Handler
Fedex
07.2021 - 09.2021
Cashier/Server
Aliyah's Food Market
03.2018 - 10.2019
HS Diploma -
Cheltenham High School
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