Elijah Haynes-Robertson
Andover,KS
Summary
Resourceful and detail-oriented college student pursuing a degree in Business Administration and Management, with hands-on experience as a bank teller, marketing assistant, and baseball umpire. Proven ability to manage financial transactions, assist in marketing initiatives, and lead with fairness and decisiveness. Adept at applying strong analytical skills, communication, and team collaboration to drive success in dynamic environments
Overview
6
6
years of professional experience
Work History
Teller
Campus Credit Union
10.2022 - Current
- Disbursed cash and checks with precision, ensuring the security of cash drawers in compliance with bank policies.
- Processed customer transactions efficiently, significantly reducing wait times and improving overall service experience.
- Addressed customer inquiries on account balances, transaction history, service charges, and interest rates with clarity and accuracy.
- Strengthened customer relationships through exceptional service, leading to increased customer loyalty and retention.
- Increased cross-selling opportunities by proactively identifying customer needs and recommending tailored banking products and services, driving sales growth.
- Trained new tellers on bank procedures, systems, and customer service standards, ensuring a smooth onboarding process and maintaining high-quality service delivery.
Marketing Assistant
The Joint Chiropractic
02.2019 - 10.2022
- Provided outstanding customer service to patients and local businesses within referral network.
- Compiled service, market, and customer data to generate informed sales and profit projections.
- Created engaging content for Facebook and Instagram.
- Incorporated service changes into marketing messages to drive customer engagement and maximize profits.
Baseball Umpire
Westurban Baseball
05.2018 - 08.2021
- Excellent and professional communication with fans, coaches, players and other umpires.
- Inspected sporting equipment for compliance with safety and event regulations.
- Promoted good sportsmanship among players.
- Officiated 200+ games over 3-year period.
- Managed crowd disruption utilizing de-escalation techniques when necessary.
Education
BBA - Business Administration And Management
Wichita State University
Wichita, KS12.2025
High School Diploma -
Trinity Academy
Wichita, KS05.2021
Skills
- Project Management
- Microsoft Office Suite
- Decision Making
- Strong Work Ethic
- Confidentiality and Discretion
- Team Leadership
- Reliable and Responsible
- Account Management
- Customer Relationship Building
- Cash Handling and Management
- Exceptional customer service
- Professionalism and Courtesy
Hobbies
Passionate about outdoor adventures, travel, attending sporting events, and diving into a good book, while balancing my enthusiasm with a strong commitment to academic excellence and continuous learning
Timeline
Teller
Campus Credit Union
10.2022 - Current
Marketing Assistant
The Joint Chiropractic
02.2019 - 10.2022
Baseball Umpire
Westurban Baseball
05.2018 - 08.2021
BBA - Business Administration And Management
Wichita State University
High School Diploma -
Trinity Academy
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