Summary
Overview
Work History
Education
Skills
Languages
Student Organizations
Accomplishments
Timeline
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Elijah Henderson

Washington,D.C.

Summary

Passionate administrative professional with 4+ years of experience in office administration with strong organizational and problem-solving skills. Strong experience with providing C-level executive support in the non-profit and federal sectors. Knowledge of the following areas include but is not limited to, section 508 compliance, human resources, conference planning, and safety & health.

Overview

11
11
years of professional experience

Work History

Administrative Support Specialist GS-9

Department of Labor
Washington , D.C.
2023.04 - Current
  • Assists with the IT onboarding process for new National Office hires and makes recommendations on improvements to the business processes.
  • Assists in administering the OFCCP safety and health program, which includes implementing the Occupational Safety and Health programs, regulations, directives, and procedures and providing technical assistance to the agency in areas of health in the workplace.
  • Works with the Section 508 program in assisting with ensuring documents are 508 compliant.
  • Provide oversight with personal property management in ensuring that government property is accounted for in the National office and our six regional offices.
  • Assists with building service requests for National Office employees.
  • Assist with special projects and assignments as needed.

Program Support Specialist GS-7

U.S. Department of Health and Human Services
Washington , D.C.
2022.12 - 2023.04
  • Assisted with investigating and researching exclusion-related materials and drafting and sending exclusions-related communications.
  • Provided staff services to management officials which resulted in effective planning, organizing, coordinating, and utilizing Branch operations.
  • Assisted in managing the receipt, distribution, and resolution of incoming main public line phone calls, mail, sanctions or exclusion mailbox e-mails, and faxes from excluded entities or individuals as well as Federal, State, and local stakeholders.
  • Sent notices of Intent to exclude, notice of exclusion, and other correspondence to the subject(s) and to state agencies and state licensing boards using the U.S. Postal Service or other approved notification methods.
  • Assisted with data entry, integrity, and accuracy of case management systems, such as IRIS, in the preparation and timely publication of the LEIE, and sharing of LEIE data in accordance with established memoranda of agreement and office procedures.
  • Assisted in evaluating and recommending administrative strategies or changes in internal operating procedures to incorporate new legislative requirements, changing organizational relationships within the OIG or with other groups outside the Agency.

Student Intern FV-99

Federal Aviation Administration
Washington , DC
2022.06 - 2023.11
  • Assisted the front office team for the FAA’s Office of Human Resource Management to work on administrative tasks and work on special projects such as, but not limited to, drafting correspondence for executive leadership.
  • Involved in a cohort group that is tasked with the devolvement of a marketing strategy that increases the visibility of the air traffic organization technical job series to attract a more diverse workforce and increase engagement
  • Assisted in the drafting and creation of onboarding materials for new employees.
  • Developed a communications tracker that was used to manage outgoing communications to the agency.
  • Coordinated meetings for interns of the department to meet with senior leadership.

Administrative Support Specialist

The National Disability Rights Network
Washington , D.C.
2019.02 - 2022.03
  • Used calendars for scheduling and kept track of appointments and meeting room reservations
  • Scheduled office equipment maintenance and kept track of and ordered office supplies
  • Compiled and put together monthly reports
  • Aided with the organization's website by handling and posting all job announcements
  • Hosted technical assistance training webinars through the Adobe Connect and Zoom platform for members of our network
  • Assisted with the planning and preparation of our annual conference which includes but is not limited to prepping conference materials and hosting tech rehearsals
  • Provided support in monitoring conference calls
  • Answered and/or directed calls from members of our network asking questions or seeking technical assistance
  • Other assignments as assigned by staff and/or senior management including the Executive Director

Computer Lab Student Supervisor

Gallaudet University
Washington , D.C
2015.05 - 2017.12
  • Assisted the Student Training Coordinator in coordinating the computer lab assistant’s duties
  • Involved in the interview process and selected student applicants as new computer lab assistants
  • Developed and hosted trainings for prior and new computer lab assistants
  • Presided over bi-weekly meetings with lab assistants to discuss any issues or important information as well as scheduling
  • Put together and Managed lab assistants work schedule
  • Developed tutorial materials to help implement new procedures and equipment
  • Be able to perform all other duties of the computer lab assistant such as providing customer support to students and making sure the lab is in working order
  • Performed other related duties as directed by the coordinator.

Computer Lab Assistant

Gallaudet University
Washington , D.C.
2013.05 - 2017.12
  • Used Google drive to document and keep record of, lab statistics, equipment issues, and meeting room reservations
  • Made sure the lab is maintained and stocked as well as checking that all equipment such as printers and computers are in working order
  • Answered calls and responded to different requests
  • Checked that people adhere to the rules and policies of the lab
  • Provided technical assistance regarding computer software and hardware and lab equipment.

Education

Master of Arts - Public Administration

Gallaudet University
Washington, DC
2026-05

Bachelor of Arts - Communications Studies

Gallaudet University
Washington, DC
08.2022

Skills

  • Section 508 Compliance
  • Human Resources
  • Training and Development
  • Calendar and Appointment Management
  • Property Management
  • Office Supply Management
  • Strategic Planning
  • C-Level Executive Support

Languages

  • Fluent in English & American Sign Language

Student Organizations

Graduate Student Association Director of Events

Gallaudet University, Washington D.C., August 2022 - December 2022

  • Coordinated events for Gallaudet grad students on behalf of the Graduate Student Association
  • Responded to any questions or concerns about events hosted by the Graduate Student Association
  • Other tasks or duties as assigned by the Graduate Student Association President or board members

Black Student Union Vice President

Gallaudet University, Washington D.C., Feb 2017 - Sept 2017

  • Utilized a high level of leadership to manage all internal aspects of the organization including membership and dues.
  • Acted as a liaison between the president and the rest of the organization
  • Oversaw the planning and development of campus events hosted by the organization
  • Supervised other organization leaders such as the treasurer and secretary while also managing and providing support to various roles within the organization.

Homecoming Chairperson

Gallaudet University, Washington D.C., July 2017 - Sept 2017

  • Took responsibility for interviewing and selecting the various homecoming committees such as business manager, spirit week chairperson etc. I then
  • Debriefed each committee on their duties and held reoccurring meetings to check-in and monitor the progress of each committee up until and during the event.
  • Responsible for overseeing the execution of the event and making sure that all aspects of the event ran smoothly from beginning to end.

Accomplishments

Dean list - Recipient for my undergraduate fall 2021 semester

Timeline

Administrative Support Specialist GS-9

Department of Labor
2023.04 - Current

Program Support Specialist GS-7

U.S. Department of Health and Human Services
2022.12 - 2023.04

Student Intern FV-99

Federal Aviation Administration
2022.06 - 2023.11

Administrative Support Specialist

The National Disability Rights Network
2019.02 - 2022.03

Computer Lab Student Supervisor

Gallaudet University
2015.05 - 2017.12

Computer Lab Assistant

Gallaudet University
2013.05 - 2017.12

Master of Arts - Public Administration

Gallaudet University

Bachelor of Arts - Communications Studies

Gallaudet University
Elijah Henderson