Elijah Hightower
Bronx,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Freelance Painter
Freelance
11.2024 - Current
- Prepared and primed surfaces for painting to ensure optimal adhesion and finish quality.
- Applied various paint types, including interior and exterior finishes, to meet client specifications.
- Operated and maintained painting tools and equipment for consistent performance and safety compliance.
- Collaborated with clients to select color schemes and materials tailored to their preferences.
- Executed detailed touch-ups and repairs on painted surfaces, enhancing overall aesthetic appeal.
- Prepared surfaces by sanding, scraping, and priming to ensure high-quality paint application.
Seasonal Cashier / Customer Service Helper
Five & Below
11.2016 - 01.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and reducing discrepancies.
- Assisted in inventory management, restocking shelves to maintain product availability.
- Monitored store environment for safety hazards, ensuring compliance with health standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Assisted in maintaining store cleanliness and organization to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Waitress and Server
Astoria manor
06.2016 - 08.2016
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Supported promotional events by setting up special displays and assisting guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for catering hall with social relevancy and intentionality.
Seasonal Stocker
Party City
09.2016 - 11.2016
- Assisting customers.
- Stocked shelves with merchandise to ensure product availability and organization.
- Assisted customers in locating items, enhancing overall shopping experience.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained safety procedures and practices.
- Organized merchandise displays to enhance customer experience and maximize sales potential.
Volunteer
YMCA After School Program
09.2011 - 12.2011
- Supported staff in maintaining a safe and positive environment for participants during after-school programs.
- Monitored participant behavior, providing guidance to ensure adherence to program rules and safety protocols.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Facilitated engaging activities for children, promoting social interaction and teamwork skills.
Student Assistant Volunteer
Middle School 223
07.2016 - 08.2016
- Worked as an assistant for the principal of ms.223.
- Monitored halls.
- Assisted teachers with kids age of 10-14.
Junior Graphic Designer
Summer Youth Employment Program
07.2015 - 08.2015
- Summer youth in employment working with teens age of 14-16 doing community projects.
- Worked hours 10-4 Monday-Thursday
- Designed and produced graphics for digital platforms, enhancing user engagement and brand visibility.
- Assisted in creating design concepts and mockups for client presentations, ensuring alignment with brand guidelines.
After-School Tutor
Read alliance program
10.2014 - 02.2015
- This program was an experience of working with kids helping them learn how to read, write and do mathematics.
- Worked hours 3-5 Tuesday- Thursday
Education
High School Diploma -
South Bronx Preparatory
Bronx, NY06-2018
Skills
- Communication
- Technology
- Sports
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
- Safe food handling
- Hospitality service expertise
Timeline
Freelance Painter
Freelance
11.2024 - Current
Seasonal Cashier / Customer Service Helper
Five & Below
11.2016 - 01.2017
Seasonal Stocker
Party City
09.2016 - 11.2016
Student Assistant Volunteer
Middle School 223
07.2016 - 08.2016
Waitress and Server
Astoria manor
06.2016 - 08.2016
Junior Graphic Designer
Summer Youth Employment Program
07.2015 - 08.2015
After-School Tutor
Read alliance program
10.2014 - 02.2015
Volunteer
YMCA After School Program
09.2011 - 12.2011
High School Diploma -
South Bronx Preparatory