Elijah House
Winston-Salem,NC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Agile and diligent Handyman experienced in landscaping, exterior maintenance and interior repairs. Approachable, accommodating and meticulous in details.
Overview
2
2
years of professional experience
Work History
Digital online shopper
Walmart
Winston-Salem, North Carolina
11.2023 - Current
Landscape Architect
Frederick House Landscaping And Pressure Washing
Winston-Salem
11.2022 - 11.2023
- Reliable worker with excellent communication, time management, and computer skills
- A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals
- Hazardous Material Handling, Production Support, Chemical Handling, Safety Monitoring, Critical Thinking, Hazard Identification, Conflict Resolution, Instrument Sterilization, Supply Replenishment, Inventory Rotation, Ordering Supplies, Equipment Monitoring, Picking Instruments, Equipment Testing, Decontamination Procedures, Grounds Maintenance, Landscape Design, Customer Service, Residential Landscaping, Product Development, Operational Reporting, Project Coordination, Digital Marketing, Data Analytics, Customer Acquisition, Social Media Marketing, Project Management, Inventory Control, File Organization, File Management, Cash Handling, Administrative Support, Project Management, Customer Service, Preventive Maintenance, Ordering Supplies, Quality Assurance, Record Keeping, Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness, Created and implemented variety of landscaping designs based on residential and commercial customer specifications, climate, location and budget, Worked closely with clients in materials and plantings selection and made suggestions on best options for environment, Provided support services such as estimating costs, preparing bids and writing contracts.
- Performed maintenance and repairs on lawn mowers, including replacing spark plugs, changing oil, sharpening blades, and testing fuel systems.
- Maintained inventory of mower parts and supplies such as filters, belts, blades, and spark plugs.
Warehouse Worker
Harris Teeter Distribution Center
Greensboro, NC
07.2022 - 02.2023
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Conducted daily inspections of tools and equipment to ensure proper functioning.
- Cleaned up work areas after each job was completed.
- Gathered supplies for projects as requested by the handyman.
Cook
Cracker Barrell Old Country Store
Kernersville
06.2022 - 02.2023
Political Canvasser
Carolina Federation
Winston-Salem
08.2022 - 11.2022
Education
Robert B Glenn High School
01.2006
Skills
- Power Tool Operation
- Call Management
- Scheduling
- Data Collection
- Appointment Scheduling
- Paperwork Processing
- Data Entry
- Food presentation
- Customer Service
- Recipe-based cooking
- Sanitation
- Surface cleaning
- Food handling
- Decontamination and sanitation
- Sterilization procedures
- Case cart assembly
- Computerized tracking
- Instrument Sterilization
- Supply Management
- Building upkeep
- Repair work
- Grounds Maintenance
- Household Repairs
- Physically agile
- Hand tools
- Power Tools
Accomplishments
- Presented projects to the team in easy-to-understand language and vast detail, which resulted in fewer issues and conflicts and quicker completion.Resolved product issue through consumer testing.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning
- Responded to customer questions and objections to address concerns and build rapport
- Created and Implemented impactful sales strategies to increase product sales with existing customers
- Conducted regular surveys and canvassing activities to identify potential customers for products and services
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Performed quality assurance checks on all outgoing orders before they were shipped out
- Maintained accurate records of customer orders and delivery status to ensure timely fulfillment
- Tracked customer satisfaction ratings through surveys and other methods in order identify areas of improvement
Timeline
Digital online shopper
Walmart
11.2023 - Current
Landscape Architect
Frederick House Landscaping And Pressure Washing
11.2022 - 11.2023
Political Canvasser
Carolina Federation
08.2022 - 11.2022
Warehouse Worker
Harris Teeter Distribution Center
07.2022 - 02.2023
Cook
Cracker Barrell Old Country Store
06.2022 - 02.2023
Robert B Glenn High School