Detail-oriented and customer-focused individual with experience as an usher at City Center, seeking to leverage skills in guest services, crowd management, and event coordination. Eager to contribute positively to the success of a dynamic team.
Overview
5
5
years of professional experience
Work History
Usher
New York City Center
03.2023 - Current
Welcome guests with friendly demeanor and provide assistance as needed
Guide patrons to their seats and ensure enjoyable experience
Manage lines and direct individuals to designated areas with efficiency and courtesy
Maintain clean and organized environment before, during, and after events
Collaborate with team members to ensure smooth operations and exceptional customer service.
Organized Basketball Games
Summer Youth Employment Program
07.2022 - 08.2023
Worked as part of the team to organize basketball games, including setting up and cleaning up before and after events
Kept score during games and ensured accuracy in scoring
Assisted with crowd management and ensured safe and enjoyable experience for all attendees.
Summer Inter
KIPP
06.2019 - 09.2020
Helped set up classrooms for upcoming school year, including arranging furniture and organizing supplies
Cleaned classrooms thoroughly, dusting surfaces, and cleaning floors to maintain sanitary environment
Assisted with painting and other maintenance tasks to improve appearance of schools' facilities.
Education
High School Diploma -
KIPP College Prep High School
The Bronx, NY
06.2023
Skills
Excellent customer service skills with friendly and approachable demeanor
Strong organizational abilities with attention to detail
Effective communication skills for interacting with patrons and team members
Ability to work efficiently under pressure in fast-paced environment
Team player with willingness to assist wherever needed
Office Manager at Flushing Radiation Oncology - Cyberknife Center Of New York CityOffice Manager at Flushing Radiation Oncology - Cyberknife Center Of New York City