Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Jackson

Saint Johns,FL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Behavioral Healthcare Assistants

Wekiva Springs Center
Jacksonville, FL
11.2021 - Current
  • Recorded vital signs, weight and patient information in electronic health records system.
  • Assisted nurses with collecting specimens from patients for laboratory testing.
  • Worked with cross-functional teams to achieve goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Supported physicians during exams and treatments by providing instruments, equipment or other items needed.
  • Coordinated care with physicians and other healthcare professionals.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Monitored patient progress and reported any changes to the healthcare team.
  • Conducted patient health checks and communicated observations of patients' conditions to medical staff.
  • Greeted patients, answered questions and scheduled appointments.
  • Prepared rooms prior to patient visits by ensuring that they were stocked with necessary supplies.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Provided assistance to nursing staff with patient care activities such as bathing, dressing and feeding patients.
  • Maintained schedule of class assignments to meet deadlines.

Direct Care Personnel

Tender Loving Care ( TLC )
Saint Augustine, FL
11.2012 - 06.2021
  • Ensured compliance with state regulations and facility policies.
  • Assist with self-care and meal management, shopping, going out into the community
  • Proper documentation of service log and life skill services
  • personal goals, support plans and implementation plans, as well as community inclusion
  • Worked with cross-functional teams to achieve goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Understood and followed oral and written directions.
  • Delivered products to customer locations on time.
  • Maintained schedule of class assignments to meet deadlines.
  • Established solid relations with leadership and staff by attending meetings and coordinating interdepartmental information exchanges.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Behavioral Healthcare Assistants

Mental Health Resource Center, Inc ( MHRC )
Jacksonville, FL
05.2020 - 05.2021
  • Recorded vital signs, weight and patient information in electronic health records system.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Ensured that all safety protocols were followed at all times.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Prepared rooms prior to patient visits by ensuring that they were stocked with necessary supplies.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Greeted patients, answered questions and scheduled appointments.
  • Monitored, maintained, and calibrated medical equipment daily.
  • Assisted patients with activities of daily living.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Monitored patient progress and reported any changes to the healthcare team.
  • Conducted patient health checks and communicated observations of patients' conditions to medical staff.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Reported any suspected abuse or neglect of patients to appropriate authorities.
  • Coordinated care with physicians and other healthcare professionals.
  • Supported physicians during exams and treatments by providing instruments, equipment or other items needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Learn patient concerns and goals and work to assist patients in achieving successful outcomes.
  • Assists patients with personal hygiene and activities of daily living skills in accordance with age.
  • Supervises patients during fresh air breaks and visitation periods.
  • Remain knowledgeable of patient level and privileges/restrictions, special information, treatment plan and unusual events
  • Performs safety checks at a minimum of 15 minute intervals on patients in accordance with policy and procedure or as directed by supervisor.

Extensive Behavior Assistant

Out and About People, Inc
Jacksonville, FL
03.2018 - 01.2020
  • Assisted faculty members or staff with student conferences.
  • Notified instructors of errors or problems with assignments.
  • Collaborated with school staff members on creating a safe learning environment by establishing clear expectations for all students.
  • Assisted neurodiverse students with classwork and activity preparation.
  • Collaborated with teachers and other school personnel to identify environmental factors that may contribute to inappropriate behavior.
  • Provided support to students with challenging behaviors, such as aggression or self-injury.
  • Created and administered questionnaires to identify [Type] development needs and individualized strategies to meet goals.
  • Encouraged positive reinforcement systems within the classroom environment to promote desirable student behaviors.
  • Instructed parents on behavior modification strategies they can use at home with their children.
  • Developed crisis prevention plans for students at risk of displaying dangerous behaviors.
  • Counseled students individually or in groups regarding their personal challenges or issues affecting their academic performance.
  • Maintained attendance records and documented class activity.
  • Worked directly with students and discussed behavioral goals and implementation of behavior intervention programs.
  • Facilitated individual and group sessions with students on social skills, anger management, conflict resolution.
  • Provided emotional support and guidance to help improve social interactions between peers.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated with others to discuss new opportunities.
  • Worked with cross-functional teams to achieve goals.
  • Work 1 on 1 with individuals on personal goals,implementation plans and support plans.
  • Provide personal services, residential habilitation services, life skill services, personal quarter hour services, and supported living services.

Stock Associate

Walmart
Saint Augustine, FL
05.2014 - 03.2018
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Faced products on shelves and displays to meet company policies.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
  • Operated forklift and pallet jack to transport heavy loads.
  • Lifted materials of varied weights on regular basis.
  • Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
  • Palletized merchandise for easy movement to sales floor locations.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Stored returned items in designated area according to company policy.
  • Identified and quickly handled spill clean-up.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Cleaned work area periodically including sweeping floors and dusting shelves.
  • Updated product labels to reflect accurate pricing.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Replenished items to maintain stock availability.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Overnight Direct Care Personnel

Augustine Recovery
Saint Augustine, FL
  • Ensured compliance with state regulations and facility policies.
  • Developed strategies for improving customer service levels within the organization.
  • Tracked resident behaviors and daily activities using [System].
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
  • Provided orientation, training and supervision of direct care staff.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Oversight of environment of care.
  • Inventory supplies and communicate needs to the supervisor.
  • Round and record every 30 minutes.
  • Record one communication log entry in respective EHR for each client, ensure clients follow the program guidelines.
  • Reinsure HIPPA compliance in every aspect of facility operations and client care
  • Respond immediately to crises, collaborating with the on-site nurse, program manager and treatment team.

Education

Bachelor of Science - Public Administration

Everest University
Jacksonville, FL
05-2014

High School Diploma -

St Johns Technical High School
Saint Augustine, FL
05-2012

Skills

  • ADL Support
  • Infection Control
  • Electronic Charting
  • Clinical Documentation
  • Vital Signs Monitoring
  • First Aid Certification
  • Universal Precautions
  • Wound Care
  • CPR Certification
  • HIPAA Compliance
  • Basic Life Support
  • Biohazard Disposal
  • Meal Preparation
  • Prevention crisis management certified
  • Crisis Prevention Intervention (CPI)

Timeline

Behavioral Healthcare Assistants

Wekiva Springs Center
11.2021 - Current

Behavioral Healthcare Assistants

Mental Health Resource Center, Inc ( MHRC )
05.2020 - 05.2021

Extensive Behavior Assistant

Out and About People, Inc
03.2018 - 01.2020

Stock Associate

Walmart
05.2014 - 03.2018

Direct Care Personnel

Tender Loving Care ( TLC )
11.2012 - 06.2021

Overnight Direct Care Personnel

Augustine Recovery

Bachelor of Science - Public Administration

Everest University

High School Diploma -

St Johns Technical High School

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Elijah Jackson