Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elijah Jackson

Saint Augustine,FL

Summary

Experienced professional with a strong background in behavior analysis and intervention strategies. Proven ability to implement evidence-based interventions, collect data, and monitor progress to drive positive behavioral outcomes. Recognized for collaborative approach and adaptability in fast-paced environments. Skilled in communication, problem-solving, and maintaining a patient-centered approach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Behavior Technician

Wekiva Springs Hospital
11.2021 - Current

Recorded vital signs, weight and patient information in electronic health records system.

  • Assisted nurses with collecting specimens from patients for laboratory testing.
  • Worked with cross-functional teams to achieve goals. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Supported physicians during exams and treatments by providing instruments, equipment or other items needed.
  • Coordinated care with physicians and other healthcare professionals.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Monitored patient progress and reported any changes to the healthcare team.
  • Conducted patient health checks and communicated observations of patients' conditions to medical staff.
  • Prepared rooms prior to patient visits by ensuring that they were stocked with necessary supplies.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Facilitated social skills development in group settings, fostering improved peer interactions.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Provided therapeutic activities to assist with patient development.
  • Organized recreational activities to assist in patient recovery.
  • Provided assistance to nursing staff with patient care activities such as bathing, dressing and feeding patients.
  • Maintained schedule of class assignments to meet deadlines.
  • Learned specialized behavior approaches to implement behavioral strategies.

Direct Support Professional

Augustine Recovery
07.2021 - 11.2021
    • Maintained clean, safe, and well-organized patient environment.
    • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
    • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
    • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
    • Monitored clients to assess and report physical and behavioral changes to supervisors.
    • Organized and participated in recreational activities, contributing to vibrant community life for residents.
    • Trained new staff on best practices in direct support, elevating overall quality of care provided.
    • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
    • Handled and stored food to eliminate illness and prevent cross-contamination.
    • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
    • Placed orders to restock items before supplies ran out.
    • Reduced food waste with strategic menu planning and inventory control techniques.
    • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
    • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
    • Reduced medication errors by diligently maintaining and updating medication records for each patient.

Direct Care Personnel

Tender Loving Care ( TLC )
11.2012 - 06.2021
    • Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
    • Improved overall patient outcomes with consistent monitoring and timely interventions.
    • Developed strong relationships with clients'' families, addressing concerns and providing updates on progress.
    • Promoted a safe working environment by enforcing safety guidelines and conducting regular inspections.
    • Implemented quality improvement initiatives aimed at enhancing the level of service provided to clients.
    • Ensured compliance with state regulations and facility policies. Assist with self-care and meal management, shopping, going out into the community.
    • Proper documentation of service log and life skill services.
    • Personal goals, support plans and implementation plans, as well as community inclusion
    • Reduced client complaints by implementing effective communication strategies among team members.
    • Ordered all pharmacy supplies and kept check on inventory levels.
    • Spearheaded and implemented new projects to expand scope of engagement.

Direct Care Professional

Out and About People, Inc
03.2018 - 01.2020
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
  • Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
  • Upheld ethical standards in all aspects of care provision, maintaining confidentiality and respecting the dignity of each individual client.
  • Enhanced client well-being by providing personalized care and support in daily living tasks.
  • Contributed to higher quality of life for clients by addressing any barriers or challenges that arose within their home settings or daily routines.
  • Promoted physical health among clients by assisting with exercise routines and encouraging an active lifestyle.
  • Increased client participation in community activities through careful planning and coordination with local organizations.
  • Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Collaborated with interdisciplinary teams to develop strategies that best suited the unique needs of each client.
  • Maintained clean, safe, and well-organized patient environment.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Maximized client satisfaction by promptly addressing concerns or requests from families regarding their loved one''s care plan or overall experience in our program.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Improved client independence through the implementation of tailored activities and skill-building exercises.
  • Provided reliable transportation for clients to appointments, community events, and recreational activities.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted clients in achieving personal goals by developing customized care plans based on individual needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.

Automotive Technician

Walmart
03.2016 - 03.2018
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.

Sales Associate

Walmart
05.2014 - 03.2016
    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Built relationships with customers to encourage repeat business.
    • Managed returns, exchanges and refunds in accordance with store policy.
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Answered customer questions about sizing, accessories, and merchandise care.
    • Rotated stock and restocked shelves to maintain product availability and store appearance.
    • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
    • Educated clients on current promotional offerings and products using persuasive selling tactics.
    • Assessed customer needs and utilized suggestive selling techniques to drive sales.
    • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
    • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
    • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
    • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
    • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
    • Coordinated sales promotions and events to drive store traffic and increase sales volume.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor of Science - Public Administration

Everest University
Jacksonville, FL
05-2014

High School Diploma -

St Johns Technical High School
Saint Augustine, FL
05-2012

Skills

  • Documentation skills
  • Behavioral Management
  • Client Relationship Development
  • Crisis Management and Prevention
  • Collaboration with Multidisciplinary Teams
  • Communication
  • Behavior Observation
  • Active Listening
  • HIPAA Requirements
  • Activities of Daily Living ADL Assistance
  • Vitals monitoring
  • Nonviolent Crisis Intervention
  • Heart saver CPR AED
  • Data collection and analysis
  • Group Therapy

Certification

QPR Suicide Prevention Training Certificate - QPR Institute.

  • Basic Life Support (BLS) Certification - American Heart Association.
  • Electrocardiograph (EKG) Technician Certification – National Healthcareer Association.
  • First Aid Certification - American Red Cross or St John Ambulance.
  • CPR/AED Certification
  • [State] Driver's License

Timeline

Behavior Technician

Wekiva Springs Hospital
11.2021 - Current

Direct Support Professional

Augustine Recovery
07.2021 - 11.2021

Direct Care Professional

Out and About People, Inc
03.2018 - 01.2020

Automotive Technician

Walmart
03.2016 - 03.2018

Sales Associate

Walmart
05.2014 - 03.2016

Direct Care Personnel

Tender Loving Care ( TLC )
11.2012 - 06.2021

Bachelor of Science - Public Administration

Everest University

High School Diploma -

St Johns Technical High School
Elijah Jackson