Experienced professional with a strong background in behavior analysis and intervention strategies. Proven ability to implement evidence-based interventions, collect data, and monitor progress to drive positive behavioral outcomes. Recognized for collaborative approach and adaptability in fast-paced environments. Skilled in communication, problem-solving, and maintaining a patient-centered approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Behavior Technician
Wekiva Springs Hospital
11.2021 - Current
Recorded vital signs, weight and patient information in electronic health records system.
Assisted nurses with collecting specimens from patients for laboratory testing.
Worked with cross-functional teams to achieve goals. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Supported physicians during exams and treatments by providing instruments, equipment or other items needed.
Coordinated care with physicians and other healthcare professionals.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Reminded patients to take prescribed medications or nutritional supplements.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Monitored patient progress and reported any changes to the healthcare team.
Conducted patient health checks and communicated observations of patients' conditions to medical staff.
Prepared rooms prior to patient visits by ensuring that they were stocked with necessary supplies.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Trained clients to apply appropriate social skills and behavior modification techniques.
Facilitated social skills development in group settings, fostering improved peer interactions.
Supported patient confidentiality in accordance with HIPAA regulations.
Provided therapeutic activities to assist with patient development.
Organized recreational activities to assist in patient recovery.
Provided assistance to nursing staff with patient care activities such as bathing, dressing and feeding patients.
Maintained schedule of class assignments to meet deadlines.
Learned specialized behavior approaches to implement behavioral strategies.
Direct Support Professional
Augustine Recovery
07.2021 - 11.2021
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Organized and participated in recreational activities, contributing to vibrant community life for residents.
Trained new staff on best practices in direct support, elevating overall quality of care provided.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Handled and stored food to eliminate illness and prevent cross-contamination.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Placed orders to restock items before supplies ran out.
Reduced food waste with strategic menu planning and inventory control techniques.
Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
Reduced medication errors by diligently maintaining and updating medication records for each patient.
Direct Care Personnel
Tender Loving Care ( TLC )
11.2012 - 06.2021
Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
Improved overall patient outcomes with consistent monitoring and timely interventions.
Developed strong relationships with clients'' families, addressing concerns and providing updates on progress.
Promoted a safe working environment by enforcing safety guidelines and conducting regular inspections.
Implemented quality improvement initiatives aimed at enhancing the level of service provided to clients.
Ensured compliance with state regulations and facility policies. Assist with self-care and meal management, shopping, going out into the community.
Proper documentation of service log and life skill services.
Personal goals, support plans and implementation plans, as well as community inclusion
Reduced client complaints by implementing effective communication strategies among team members.
Ordered all pharmacy supplies and kept check on inventory levels.
Spearheaded and implemented new projects to expand scope of engagement.
Direct Care Professional
Out and About People, Inc
03.2018 - 01.2020
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
Upheld ethical standards in all aspects of care provision, maintaining confidentiality and respecting the dignity of each individual client.
Enhanced client well-being by providing personalized care and support in daily living tasks.
Contributed to higher quality of life for clients by addressing any barriers or challenges that arose within their home settings or daily routines.
Promoted physical health among clients by assisting with exercise routines and encouraging an active lifestyle.
Increased client participation in community activities through careful planning and coordination with local organizations.
Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
Kept clients engaged in social networks and communities for personal health and growth.
Collaborated with interdisciplinary teams to develop strategies that best suited the unique needs of each client.
Maintained clean, safe, and well-organized patient environment.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Maximized client satisfaction by promptly addressing concerns or requests from families regarding their loved one''s care plan or overall experience in our program.
Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Improved client independence through the implementation of tailored activities and skill-building exercises.
Provided reliable transportation for clients to appointments, community events, and recreational activities.
Assisted disabled clients to support independence and well-being.
Followed nutritional plans to prepare optimal meals.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted clients in achieving personal goals by developing customized care plans based on individual needs.
Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
Reduced medication errors by diligently maintaining and updating medication records for each patient.
Automotive Technician
Walmart
03.2016 - 03.2018
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Maintained accurate records of time and materials required to perform repairs and service.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
Sales Associate
Walmart
05.2014 - 03.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Coordinated sales promotions and events to drive store traffic and increase sales volume.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Science - Public Administration
Everest University
Jacksonville, FL
05-2014
High School Diploma -
St Johns Technical High School
Saint Augustine, FL
05-2012
Skills
Documentation skills
Behavioral Management
Client Relationship Development
Crisis Management and Prevention
Collaboration with Multidisciplinary Teams
Communication
Behavior Observation
Active Listening
HIPAA Requirements
Activities of Daily Living ADL Assistance
Vitals monitoring
Nonviolent Crisis Intervention
Heart saver CPR AED
Data collection and analysis
Group Therapy
Certification
QPR Suicide Prevention Training Certificate - QPR Institute.
Basic Life Support (BLS) Certification - American Heart Association.
Electrocardiograph (EKG) Technician Certification – National Healthcareer Association.
First Aid Certification - American Red Cross or St John Ambulance.