Elijah Jackson
Saint Augustine
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
13
13
years of professional experience
Work History
Direct Care Specialist
The Arc of Saint John
12.2025 - Current
- Provided direct support to individuals with developmental disabilities, enhancing daily living skills.
- Developed and implemented individualized care plans in collaboration with multidisciplinary teams.
- Monitored client progress and adjusted interventions to meet changing needs effectively.
- Trained and mentored new staff on best practices for client engagement and safety protocols.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Conducted regular checks of living spaces for cleanliness and safety compliance, maintaining a hazard-free environment conducive to recovery.
- Assisted passengers with boarding and disembarking, enhancing overall service quality.
- Ensured safe and timely transportation of individuals with mobility challenges.
Behavioral Healthcare Assistants
Wekiva Springs Center
11.2021 - 09.2025
- Recorded vital signs, weight and patient information in electronic health records system.
- Assisted nurses with collecting specimens from patients for laboratory testing.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Monitored patient progress and reported any changes to the healthcare team.
- Planned and served meals and snacks to patients according to prescribed diets.
Behavioral Healthcare Assistants
Mental Health Resource Center, Inc ( MHRC )
05.2020 - 05.2021
- Recorded vital signs, weight and patient information in electronic health records system.
- Planned and served meals and snacks to patients according to prescribed diets.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored patient progress and reported any changes to the healthcare team.
- Supervises patients during fresh air breaks and visitation periods.
- Remain knowledgeable of patient level and privileges/restrictions, special information, treatment plan and unusual events
- Performs safety checks at a minimum of 15 minute intervals on patients in accordance with policy and procedure or as directed by supervisor.
Direct Care Personnel
Tender Loving Care ( TLC )
11.2012 - 06.2021
- Ensured compliance with state regulations and facility policies.
- Assist with self-care and meal management, shopping, going out into the community
- Proper documentation of service log and life skill services
- personal goals, support plans and implementation plans, as well as community inclusion
- Worked with cross-functional teams to achieve goals..
- Exceeded customer satisfaction by finding creative solutions to problems.
- Understood and followed oral and written directions.
- Delivered products to customer locations on time.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Public Administration
Everest University
Jacksonville, FL05-2014
High School Diploma -
St Johns Technical High School
Saint Augustine, FL05-2012
Skills
- ADL Support
- First Aid Certification
- Computer skills
- Wound Care
- CPR Certification
- HIPAA Compliance
- Basic Life Support
- Biohazard Disposal
- Crisis Prevention Intervention (CPI)
- Decision-making
- Medication administration
Timeline
Direct Care Specialist
The Arc of Saint John
12.2025 - Current
Behavioral Healthcare Assistants
Wekiva Springs Center
11.2021 - 09.2025
Behavioral Healthcare Assistants
Mental Health Resource Center, Inc ( MHRC )
05.2020 - 05.2021
Direct Care Personnel
Tender Loving Care ( TLC )
11.2012 - 06.2021
High School Diploma -
St Johns Technical High School
Bachelor of Science - Public Administration
Everest University