ELIJAH JOHNS
Dallas,TX
Summary
Analytical Accounts Receivable Manager with successful career supervising 25 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with 15 years of hands-on experience in multiple types of industries. Precise Accounts Receivable Manager offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy. Successful in managing staff of employees processing average of $3 million monthly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Manager
4WEB MEDICAL
09.2022 - Current
- Recruited as result-driven accounts receivable collection manager for $1M business debt
- Implement policies and regulations and empower new team members with strategy for reconciliation
- Ensured accurate invoicing of clients and payments on behalf of their company
- Utilized business systems and collection tools to foster effectiveness and efficiency of processes.
- Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
- Conducted financial due diligence on potential investments and acquisitions.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Accounts Receivable Manager
Flagship Facility Services, Inc.
05.2023 - 11.2023
- Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
- Streamlined invoicing and payment systems, resulting in improved cash management.
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Implemented new collection strategies that led to the recovery of lost revenue.
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Updated aging reports based on daily audits.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Sports and Recreation Business Owner
STUDIO 72
01.2021 - 04.2023
- Started entrepreneurial business with local demand for sports and recreation entertainment
- Completed all phases of business start-up in Dallas.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Spearheaded community outreach efforts to enhance brand awareness among local customers and stakeholders.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Senior Manager of Collections (Contract)
A to B
03.2022 - 10.2022
- Joined company to oversee, train, and review employees on collection policies and administration
- Planned operations, scheduled employees' tasks, analyzed daily reports, opened, assigned, and reconciled accounts
- Engaged with stakeholders to address concerns and expediently apply solutions.
Senior Collection Manager
FUNDBOX
05.2019 - 12.2020
- Oversaw and trained new employees on collection methods, documentation requirements and performance strategies
- Opened and assigned new client accounts
- Reduced time and costs and increased efficiency by introducing new accounting procedures
- Contacted customers in person at personal and business locations to collect payments directly
- Conducted month-end balance sheet reviews and reconciled any variances
- Completed administrative tasks such as record keeping, writing correspondence and gathering materials
- Ran daily reports to assess performance and make proactive adjustments
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Collections Manager
TMX FINANCE
01.2014 - 05.2019
- Managed a team up to 18 agents
- Oversaw the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy
- Create and implement strategies to increase the number of successful collections on outstanding debt for both early and late stage accounts
- To recruit, hire, train, and evaluate staff members with in the department to ensure efficient number of staff members are available to handle the workload
- Run reports and analyze data pertaining to the department and share with executive staff and fellow managers of department staff as needed
- Communicate with vendors to build and maintain a strong working relationship and reduce the number of vendors who stop working with the company
- Revamped accounting quality system to prepare for important audits
- Implemented a bonus program as incentive for staff
- Established clear methods for determining proper process with each customer type
- Reduced time and costs and increased efficiency by introducing new accounting procedures
- Collaborated with legal resources and recovery teams to manage default issues
- Managed daily posting of payments to customer accounts
- Generated and presented issue and recommendation reports to leadership and the auditing team
- Researched and resolved billing and invoice problems
- Utilized prescribed scripts and friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
Education
Glenn Ellyn
College of Dupage
Glen Ellyn, ILSkills
- Debits & credits
- Vendor Management Software (MRS)
- TQM
- Incontact
- Efficiency Improvements
- Financial Accounting
- Telephony Dialer Campaign
- Negotiation
- Service Design & Delivery
- Financial services
- Advanced Technology
- Retail Sales
- ROI
- Consulting
- P&L
- Phone etiquette
- Telephony Software
- Customer service
- Entrepreneur Lexis Nexis
- Salesforce
- Microsoft Office Suite Data Collection Management
- Social Media Marketing
- CRM
- Business Legal Affairs Team Leadership
- Accounts receivable
- Multi-Vendor Systems
- Customer Relationship Management
- Account Reconciliation
Timeline
Accounts Receivable Manager
Flagship Facility Services, Inc.
05.2023 - 11.2023
Accounts Receivable Manager
4WEB MEDICAL
09.2022 - Current
Senior Manager of Collections (Contract)
A to B
03.2022 - 10.2022
Sports and Recreation Business Owner
STUDIO 72
01.2021 - 04.2023
Senior Collection Manager
FUNDBOX
05.2019 - 12.2020
Collections Manager
TMX FINANCE
01.2014 - 05.2019
Glenn Ellyn
College of Dupage
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