Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Elijah Jones

Richmond,KY

Summary

Results-driven professional with extensive experience in financial services and team leadership. Demonstrated success in managing operations and leading cross-functional teams to enhance customer service. Launched and operated a real estate investment business, showcasing initiative and business acumen. Currently expanding expertise in banking and digital finance, with a Computer Science degree anticipated in 2026.

Overview

7
7
years of professional experience
1
1
Certification

Work History

MSR

Park Community Credit Union
Lexington, KY
02.2025 - Current
  • Promoted bank products to improve customer retention and satisfaction.
  • Educated customers on digital banking tools and services.
  • Assisted with account inquiries and processed service requests efficiently.
  • Managed cash drawer and ensured accurate balancing at shift end.
  • Cashed checks while verifying identification and account balances per bank policy.

Assistant Manager

One Holland
Richmond, KY
09.2022 - 02.2025
  • Recruited as team lead, advanced to Assistant Manager within under one year
  • Coordinated staff schedules to ensure optimal coverage and efficiency.
  • Managed inventory levels, ensuring timely stock replenishment and organization.
  • Assisted in developing operational strategies to enhance customer satisfaction.
  • Trained new employees on company policies and customer service standards.

General Manager

Domino's Pizza
Berea, KY
07.2018 - 09.2022
  • Progressed through roles from CSR to General Manager in less than two years, showcasing strong dedication. Led initiatives that significantly boosted team performance as Team Lead. As AGM, focused on enhancing service delivery and client relationships. Directed overall business strategy as General Manager, driving growth and profitability.
  • Oversaw inventory control processes and ensured stock availability.
  • Managed daily operations of multiple store locations effectively.
  • Created schedules and monitored payroll to remain within budget.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Ensured compliance with local health department regulations regarding food safety standards.

Education

High School Diploma -

Berea Community Schools
Richmond, KY
06-2018

Bachelor of Science -

Eastern Kentucky University
Richmond, KY

Skills

  • Financial analysis
  • Project management
  • Regulatory compliance
  • Payroll administration
  • Account reconciliation
  • Cash flow management
  • Operations oversight
  • Supervision and training
  • Multimillion-dollar P&L management
  • Technical support
  • System maintenance
  • Digital tools education
  • Troubleshooting and Diagnostics

Accomplishments

  • Pushed sales in 2020 during the pandemic over $30,0000, while maintaining over a 4 star OER rating, winning the Domino's Rolex challenge award. Only the second in franchise history.
  • Founded and currently manage a real estate company specializing in the acquisition, ownership, and maintenance of rental properties.

Certification

  • Certified Forklift Operator
  • ServSafe Food Handler Certification - National Restaurant Association.
  • Certified Food Safety Manager (CFSM) - State or Local Health Departments.

References

References available upon request.

Timeline

MSR

Park Community Credit Union
02.2025 - Current

Assistant Manager

One Holland
09.2022 - 02.2025

General Manager

Domino's Pizza
07.2018 - 09.2022

High School Diploma -

Berea Community Schools

Bachelor of Science -

Eastern Kentucky University

Similar Profiles

CREATE PROFILE