Innovative Event Curator and Event Operations Manager with 10 years of comprehensive experience overseeing and coordinating various events. Well-versed in booking venues and arranging speakers, negotiating terms and conditions and hiring personnel to manage operations of events. Versatile and outgoing professional possessing strong networking abilities paired with in-depth knowledge of hospitality management procedures.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Event Coordinator
Second Glance Productions
Chicago, United States
06.2023 - 02.2024
Organized and managed all aspects of event planning, including budgeting, scheduling, vendor selection, and promotion.
Developed comprehensive timelines to ensure the timely completion of projects related to events.
Collaborated with marketing teams to develop effective promotional strategies for events.
Provided on-site management during events, ensuring the smooth running of activities and resolving any issues that may arise.
Identified potential risks associated with each event before they occurred and developed contingency plans accordingly.
Maintained relationships with clients post-event by following up on their feedback regarding the experience.
Analyzed past performance data from previous events in order to improve future ones.
Researched new venues suitable for hosting various types of events based on size requirements and budget constraints.
Coordinated vendors, timelines and budgets for events.
Tracked payments, balances and registrations for various events.
Developed diagrams and floor plans with event setup requirements.
Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
Coordinated and allocated equipment, supplies and staff for events.
Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
Event Operations Manager
S.C. Event Management Group
Summerville, United States
12.2019 - 02.2024
Developed and implemented event operations plans for corporate events.
Managed logistics for large-scale events including transportation, security, catering, and audio-visual equipment.
Coordinated staff schedules for pre-event setup, onsite execution, and post-event breakdowns.
Oversaw the budgeting process for events from start to finish ensuring cost efficiency.
Created detailed timelines to track the progress of all aspects of the event planning process.
Maintained accurate records of billing information such as invoices and receipts.
Collaborated closely with other departments to coordinate activities leading up to each event.
Monitored vendor performance at each stage of the event lifecycle while providing feedback when necessary.
Assisted in creating promotional materials such as brochures, flyers, banners.
Analyzed customer feedback surveys from previous events in order to identify areas for improvement.
Compiled reports summarizing expenses related to specific events in order to facilitate accounting procedures.
Organized venues, budgets, guest lists, catering and event timelines.
Created detailed timelines for events based on scope of work required by each department involved in process.
Reserved space, equipment and personnel needed to facilitate events.
Managed comprehensive budgets to allocate event resources and stay within financial constraints.
Bakery Operations Manager
Southern Comforts by Eli
Summerville, United States
10.2015 - 05.2023
Developed and implemented operational policies and procedures to ensure efficient production and delivery of bakery products.
Provided leadership, guidance, and support to staff members in order to meet established goals.
Managed daily operations of the bakery including budgeting, scheduling, inventory management, product quality control, and customer service.
Ensured compliance with all local health department regulations regarding food safety standards.
Analyzed sales reports to identify areas for improvement in efficiency or profitability.
Organized team meetings to discuss new recipes, processes, and strategies for improving customer satisfaction levels.
Created weekly work schedules based on staffing needs and workload requirements.
Oversaw the preparation of ingredients according to recipes in order to produce high-quality baked goods.
Supervised baking activities such as mixing doughs, decorating cakes, proofing breads.
Ordered supplies necessary for daily operations such as flour, sugar, eggs, butter.
Coordinated with vendors to obtain the best prices on raw materials required for bakery production.
Implemented cost-saving measures such as reducing waste through improved production methods.
Reviewed financial records regularly in order to monitor expenses associated with bakery operations.
Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
Created new recipes and developed process improvements to avoid wastages.
Assistant Manager
Food Lion Grocery
Summerville, United States
09.2019 - 02.2021
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Ensured compliance with all safety regulations throughout the store premises.
Analyzed market trends to identify opportunities for product expansion or improvement.
Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Implemented successful business strategies to increase revenue and target new markets.
Assistant Manager
Walmart
Summerville, United States
08.2009 - 09.2019
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Coordinated with other departments to ensure smooth flow of operations.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Created reports on sales trends, inventory levels, and financial data.
Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Implemented new procedures or systems to improve efficiency within the organization.
Supervised daily operations including scheduling shifts, assigning duties.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Completed inventory audits to identify losses and project demand.
Led employee performance evaluations and rewarded top performers to retain quality personnel.