Elijah Kinney
St Louis,MO
Summary
Sales Consultant with a proven track record of enhancing customer sasfacon and boosng sales through strategic planning and innovave soluons. Excels in leveraging industry insights and customer liaison skills to surpass sales objecves and drive business growth. Commied to providing visionary leadership and dynamic strategies to propel team performance and achieve new heights in sales excellence. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Porter
Honda of Frontenac
St Louis, MO
05.2024 - Current
- Maintained cleanliness of sales floor, ensuring all merchandise was properly displayed and arranged.
- Assisted customers with product selection and answered any questions they may have had regarding products.
- Performed daily inventory checks to ensure accurate stock levels were maintained.
- Organized backroom storage areas, including shelving units, bins and racks.
- Loaded customer orders into vehicles for transport.
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Polished exterior of vehicles using buffers and polishing compounds to remove scratches and oxidation.
- Performed minor repairs such as replacing light bulbs or wiper blades when necessary.
Sales Consultant
Club Car Wash
St.Louis, Missouri
06.2023 - Current
- Proposed optimal solutions based on customer needs analysis
- Implemented strategic business plans to boost sales
- Identified areas of improvement to enhance service delivery
- Managed customer queues efficiently to ensure smooth transactions
- Streamlined service protocols boosting overall customer satisfaction
- Guided new team members, elevating team performance and sales metrics
- Monitored transaction accuracy, reducing errors and improving customer trust
- Elevated customer experience through professional and warm greetings
- Managed space efficiently by relocating sold vehicles
- Expedited vehicle readiness through optimized workflow, improving turnover rate
- Analyzed space utilization to propose better vehicle arrangement solutions
- Optimized vehicle flow, reducing retrieval times by enhancing layout efficiency
- Boosted customer satisfaction by streamlining vehicle delivery processes
- Maintained accurate vehicle logs, ensuring compliance with dealership standards
- Boosted sales by engaging customers persuasively
- Delivered superior car wash and detailing services
- Innovated strategies to maintain high customer satisfaction
- Resolved billing and payment disputes effectively
- Surpassed sales targets by improving membership acquisitions
- Streamlined payment processes to enhance transaction efficiency
- Introduced a customer feedback system to improve service quality
- Trained new staff on customer service protocols, elevating team performance.
Porter/Detailer
Bommarito Mazda
St.Louis, Missouri
01.2023 - 06.2023
- Managed space efficiently by relocating sold vehicles
- Expedited vehicle readiness through optimized workflow, improving turnover rate
- Analyzed space utilization to propose better vehicle arrangement solutions
- Optimized vehicle flow, reducing retrieval times by enhancing layout efficiency
- Boosted customer satisfaction by streamlining vehicle delivery processes
- Maintained accurate vehicle logs, ensuring compliance with dealership standards.
Sales Consultant
Zips Car Wash
St.Louis, Missouri
01.2022 - 01.2023
- Boosted sales by engaging customers persuasively
- Delivered superior car wash and detailing services
- Innovated strategies to maintain high customer satisfaction
- Resolved billing and payment disputes effectively
- Surpassed sales targets by improving membership acquisitions
- Streamlined payment processes to enhance transaction efficiency
- Introduced a customer feedback system to improve service quality
- Trained new staff on customer service protocols, elevating team performance.
Education
I.T. -
Npower
St Louis, MO06.2024
Diploma -
Confluence Preparatory Academy
St Louis, MO05.2024
Internship For GM Robotic Part Assembly - Production
BizLink Robotic Solutions USA, Inc.
Lake Orion, MI07-2022
Skills
- Sales Consultant
- Customer Service
- Negotiation
- Customer Liaison
- Customer Oversight
- Online Marketing
- Consultative Sales
- Customer Relationship Management
- Time management
- Industry Trends
- Proposed optimal solutions based on customer needs analysis
- Implemented strategic business plans to boost sales
- Identified areas of improvement to enhance service delivery
- Managed customer queues efficiently to ensure smooth transactions
- Streamlined service protocols boosting overall customer satisfaction
- Guided new team members, elevating team performance and sales metrics
- Monitored transaction accuracy, reducing errors and improving customer trust
- Elevated customer experience through professional and warm greetings
- Managed space efficiently by relocating sold vehicles
- Expedited vehicle readiness through optimized workflow, improving turnover rate
- Analyzed space utilization to propose better vehicle arrangement solutions
- Optimized vehicle flow, reducing retrieval times by enhancing layout efficiency
- Boosted customer satisfaction by streamlining vehicle delivery processes
- Maintained accurate vehicle logs, ensuring compliance with dealership standards
- Boosted sales by engaging customers persuasively
- Delivered superior car wash and detailing services
- Innovated strategies to maintain high customer satisfaction
- Resolved billing and payment disputes effectively
- Surpassed sales targets by improving membership acquisitions
- Streamlined payment processes to enhance transaction efficiency
- Introduced a customer feedback system to improve service quality
- Trained new staff on customer service protocols, elevating team performance
- Analyzed customer complaints to develop solutions that reduced dispute cases by 20%
- Exceeded customer expectations by implementing efficient service protocols
- Quality Inspection
- Product Assembly
- Batch production
Certification
- CompTIA ITF+, I.T., 04/01/24
- Google I.T. Support, Google, 03/01/24
Accomplishments
- Community Service Award
References
References available upon request.
Timeline
Sales Porter
Honda of Frontenac
05.2024 - Current
Sales Consultant
Club Car Wash
06.2023 - Current
Porter/Detailer
Bommarito Mazda
01.2023 - 06.2023
Sales Consultant
Zips Car Wash
01.2022 - 01.2023
I.T. -
Npower
Diploma -
Confluence Preparatory Academy
Internship For GM Robotic Part Assembly - Production
BizLink Robotic Solutions USA, Inc.
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