Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Labranche

Jasper,GA

Summary

Adept Automotive Technician and Parts Sales Associate with a proven track record at Moore Auto Works and Advanced Auto Parts. Excels in engine repair and customer service, enhancing workshop efficiency and client satisfaction. Known for a strong work ethic and attention to detail, significantly improving vehicle performance and parts sales.

Overview

2
2
years of professional experience

Work History

Automotive Technician

Moore Auto Works
06.2024 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Used specialized tools to detect leaks in gas and refrigerant systems.

Parts Sales Associate

Advanced Auto Parts
12.2022 - 06.2024
  • Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
  • Assisted customers in finding appropriate parts promptly.
  • Ensured accurate record-keeping of invoices and transactions for smooth internal operations.
  • Participated in ongoing professional development courses related to the automotive industry, enhancing expertise as a Parts Sales Associate.
  • Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Maintained extensive understanding of common problems and methods for repair.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Conducted regular inventory audits to maintain accurate stock levels and prevent discrepancies.
  • Processed customer orders accurately and timely, improving overall satisfaction rates.
  • Organized promotional events to showcase new products, driving increased interest from potential clients.
  • Maintained a clean and organized workspace, promoting an efficient working environment for all employees.
  • Stayed current on industry trends and new product offerings, sharing knowledge with colleagues for continuous improvement.
  • Responded promptly to phone inquiries regarding available parts or order status, providing excellent communication at all times.
  • Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.
  • Managed inventory efficiently, ensuring optimal levels of in-stock items and minimizing backorders.
  • Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
  • Assisted in the training of new hires, contributing to a knowledgeable and efficient workforce.

Education

Pickens High School
Jasper, Ga
05.2024

Skills

  • Strong work ethic
  • Changing tires
  • Attention to detail
  • Engine repair
  • Problem-solving
  • Changing oil
  • Safety awareness
  • Valid Driver's license
  • Hand and power tools
  • Time management
  • Brake systems understanding
  • Preventive Maintenance
  • Troubleshooting skills
  • Customer service
  • Inspecting vehicles
  • Team collaboration
  • Heavy lifting
  • Customer relations
  • Work Planning and Prioritization
  • Quality assurance
  • Purchasing parts and inventory
  • Inventory organizing
  • Service scheduling
  • Detailing services
  • Customer relationship management (CRM)
  • Multitasking and organization
  • Verbal and written communication

Timeline

Automotive Technician

Moore Auto Works
06.2024 - Current

Parts Sales Associate

Advanced Auto Parts
12.2022 - 06.2024

Pickens High School

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Elijah Labranche