Elijah Lantz
Irvington,USA
Summary
Decidated and detail-oriented professional with experience in security, customer service, and team management. Proven ability to handle high-pressure environments while ensuring safety, efficiency, and customer satisfaction. Adept at managing security protocols, overseeing food service operations, and delivering excellent customer experiences. Seeking to leverage my skills in security and management to contribute to a dynamic and fast-paced work environment.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Guardian Security Services
10.2023 - 12.2024
- Oversee security operations at multiple points, including the freight elevator, front desk, and SOC areas, ensuring compliance with all access protocols
- Collaborate with staff to ensure building security, responding to any suspicious activity or security concerns
- Coordinate with building management and external vendors to ensure safe access to all parts of the facility
- Key Achievements: Successfully implemented new security protocols that improved the efficiency of building access by 20%
Kitchen
Chuck E Cheese
04.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Concession Stand Manager
Delaware North
03.2021 - 08.2023
- Led a team of 10+ concession staff, ensuring timely and accurate food preparation and delivery during high-attendance events
- Managed inventory, placing orders, and tracking supplies to ensure consistent availability of items for large-scale events
- Ensured all health and safety standards were adhered to, contributing to the venue's safety and cleanliness reputation
- Key Achievements: Increased revenue by 15% through improved operational efficiency and upselling strategies
Cashier
Forman Mills
06.2019 - 11.2019
- Processed an average of 100+ transactions daily, ensuring fast and efficient service in a high-traffic area, retail environment
- Assisted customers with finding products and navigating in-store promotions, contributing to improved customer satisfaction scores
- Collaborated with the inventory team to ensure products were stocked and ready for customer purchases
- Key Achievement: Consistently recognized as one of the top-performing cashiers for maintaining speed and accuracy
Cashier
ShopRite
03.2018 - 02.2019
- Handled daily financial transactions, including cash, credit, and refunds, ensuring zero discrepancies at the end of each shift
- Assisted in stocking, inventory control, and ensuring the cleanliness of the store
- Delivered high-quality customer service by addressing customer inquiries and resolving issues on the spot
- Key Achievements: Successfully managed the store's self-checkout area during peak hours, reducing wait times by 25%
Education
High School Diploma -
Marion P Thomas Charter High School
Newark, NJ06.2020
Skills
- Investigation documentation
- Identification verification
- CCTV Surveillance
- Arrest procedures
- Electronic surveillance/ Security surveillance
- Staff Management
- Team Leadership
- Cash Handling & POS Systems
- Customer Service
- Food Safety & Preparation
- Inventory Management
- CCTV surveillance
Certification
SORA (Security Officer Registration Act), 01/01/22
Timeline
Security Officer
Guardian Security Services
10.2023 - 12.2024
Kitchen
Chuck E Cheese
04.2023 - 10.2023
Concession Stand Manager
Delaware North
03.2021 - 08.2023
Cashier
Forman Mills
06.2019 - 11.2019
Cashier
ShopRite
03.2018 - 02.2019
High School Diploma -
Marion P Thomas Charter High School
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