Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Elijah Ledger

Glen Daniel

Summary

Dynamic and results-driven professional with experience at Walmart, excelling in customer service and food handling. Proven ability to upsell and promote products while maintaining stock freshness. Skilled in quantitative research and adept at managing high-stress situations, ensuring customer satisfaction and retention.

Responsible Deli Associate offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Deli Associate

Walmart
12.2024 - Current
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Opened new inventory and rotated stock by dates to maintain freshness.

Ad Quality Rater

Welocalize
11.2024 - 02.2025
  • Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
  • Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
  • Created and managed database of information gathered from research.
  • Organized and analyzed market-related information from internal and external sources.

Sales Associate

Dollar General
09.2024 - 12.2024
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Ad Quality Rater

Telus International
10.2023 - 07.2024
  • Cultivated insights through past and current projects to activate trend insights.
  • Drove growth by delivering actionable insights across clients, prospects, and competitors.
  • Interpreted research data and formulated reports to make recommendations and implement best practices.
  • Organized and analyzed market-related information from internal and external sources.

Education

General Studies

Liberty High School
Glen Daniel, WV
06-2023

Skills

  • Cooking
  • Proper food handling
  • Register operations
  • Equipment safety
  • Stock rotation
  • Upselling
  • Retail loss prevention
  • Promotional support
  • Point of sale operation
  • Quantitative research
  • Survey design

Accomplishments

  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Certification

Food Handler Certification-Jan 6, 2025-Jan 6, 2027

Microsoft office certification-2019

Languages

English
Native or Bilingual

Timeline

Deli Associate

Walmart
12.2024 - Current

Ad Quality Rater

Welocalize
11.2024 - 02.2025

Sales Associate

Dollar General
09.2024 - 12.2024

Ad Quality Rater

Telus International
10.2023 - 07.2024

General Studies

Liberty High School