Elijah Lewis
Shawnee,KS
Summary
Dedicated PC Technician with strong skills in performance optimization, hardware repair, and software installation. Proven ability to streamline IT processes and enhance user satisfaction through effective technical support.
Resourceful technician specializing in diagnosing hardware and software issues. Known for effective communication and teamwork, resulting in reduced downtime and improved efficiency. Committed to delivering high-quality technical support and user training.
Detail-oriented IT professional with a track record in technical support and process optimization. Recognized for strong problem-solving skills and the ability to foster collaboration among teams, driving operational success and client satisfaction.
Offering keen eye for detail and passion for technology, with readiness to learn and grow. Brings ability to quickly grasp new concepts and apply technical knowledge in real-world scenarios. Ready to use and develop skills in hardware troubleshooting and software installations in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Professional Car Detailer Ford
Ventral
Clarksville, TN
03.2024 - 10.2024
- Cleaned and detailed vehicles using industry-standard tools and techniques.
- Applied wax and polish to enhance vehicle appearance and protect surfaces.
- Assisted in maintaining cleanliness of detailing workspace, ensuring organization of supplies.
- Conducted thorough inspections of vehicles for damage or areas needing attention.
- Communicated effectively with clients to understand their specific detailing needs.
- Utilized pressure washers and steam cleaners for effective removal of dirt and grime.
- Developed knowledge of various cleaning products suitable for different vehicle materials.
- Adapted quickly to new techniques and approaches in car detailing processes.
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to clients.
- Identified opportunities for process improvements, implementing changes that streamlined workflow and increased efficiency.
- Cleaned and polished vehicles using industry-standard techniques and products.
- Applied wax and sealants to enhance vehicle appearance and protect surfaces.
Key Holder Urban Trenzs
Brandi
Clarksville, TN
10.2024 - 01.2025
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
- Operated point-of-sale system efficiently while processing customer transactions.
- Supported team by ensuring store presentation met brand standards and guidelines.
- Engaged with customers to provide exceptional service and resolve inquiries.
- Collaborated with team members to restock merchandise and maintain sales floor organization.
- Monitored store security measures, ensuring compliance with safety protocols during shifts.
- Participated in training new employees on operational procedures and customer service techniques.
- Implemented efficient merchandising strategies to enhance product visibility and accessibility.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Assisted in daily store operations, ensuring smooth customer experiences and efficient workflow.
- Managed cash register transactions, maintaining accuracy and accountability during shifts.
PC Technician
Myself
Clarksville, TN
09.2022 - Current
- Diagnosed and resolved hardware and software issues efficiently.
- Installed, configured, and maintained computer systems and peripherals.
- Provided technical support to users through remote assistance tools.
- Collaborated with teams to streamline IT troubleshooting processes.
- Conducted preventive maintenance on systems to enhance performance reliability.
- Documented technical procedures and user manuals for future reference.
- Trained end-users on software applications and best practices for usage.
- Implemented system upgrades to improve functionality and security measures.
- Reduced downtime by performing routine maintenance on computer systems, ensuring optimal functioning at all times.
- Optimized PC security by installing antivirus software and implementing best practices for data protection.
- Established strong relationships with clients through clear communication and consistent follow-up regarding any ongoing technical concerns.
- Conducted thorough diagnostics on malfunctioning computers to identify root causes of issues.
- Assisted colleagues with understanding new technology tools through clear communication and hands-on demonstrations.
- Coordinated with vendors to procure necessary equipment while adhering to budgetary constraints.
- Managed inventory of hardware components, maintaining an organized workspace with necessary resources readily available.
- Contributed to the development of company-wide IT policies and procedures for optimal system management.
- Championed the adoption of new software applications, providing onsite and remote support during the transition period for seamless integration into daily operations.
Pm Stocker / Driver Assistant
Quicktrip
Belton, MO
04.2025 - 11.2025
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, timelines, and resource allocation strategies to optimize efficiency.
- Coordinated stakeholder meetings to gather requirements and ensure alignment on project goals.
- Implemented risk management processes to identify and mitigate potential project challenges.
- Analyzed project performance metrics to drive continuous improvement initiatives across teams.
- Mentored junior team members, fostering skills development and promoting collaboration.
- Utilized project management tools (e.g., MS Project, Trello) for tracking progress and reporting outcomes.
- Facilitated training sessions on best practices in project management methodologies and tools.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
Problem Solver
Urban Outfitters, Inc.
Kansas City, KS
11.2025 - 01.2026
- Analyzed customer feedback to identify trends and improve service offerings.
- Collaborated with teams to streamline inventory management processes and reduce discrepancies.
- Developed training materials to enhance team knowledge on product features and benefits.
- Implemented visual merchandising strategies to optimize store layout and enhance customer experience.
- Coordinated promotional events, increasing foot traffic and boosting sales during peak seasons.
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and repeat business.
- Mentored junior staff members, fostering a collaborative environment focused on professional growth.
- Evaluated operational workflows, recommending improvements that enhanced overall efficiency and effectiveness.
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
- Defined problems to make decisions and moved forward to support quick resolution.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Enhanced company efficiency by identifying bottlenecks in processes and proposing effective solutions.
- Improved problem-solving skills among team members by implementing innovative training sessions and workshops.
- Analyzed and understood situation to develop action plan.
Maintenance Technician
Koch And Company
Kansas City, KS
01.2026 - 02.2026
- Conducted routine inspections and preventive maintenance on machinery to ensure optimal performance.
- Diagnosed equipment malfunctions, implementing timely repairs to minimize downtime.
- Collaborated with team members to streamline maintenance processes and improve efficiency.
- Trained junior technicians on safety protocols and equipment handling procedures.
- Managed inventory of repair parts and tools, ensuring adequate supply for maintenance tasks.
- Developed and maintained documentation for maintenance activities, enhancing operational transparency.
- Implemented process improvements that increased equipment reliability and reduced repair costs.
- Led cross-functional teams in troubleshooting complex maintenance issues, fostering collaborative problem-solving efforts.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Auto Collision Repair Ford
Ventral
Clarksville, TN
05.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Northwest High School
Clarksville, TN06-2025
Skills
- Performance optimization
- Computer assembly
- Software installation
- Wireless networking
- Hardware installation
- Hardware repair
- Software updates
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Decision-making
- Problem resolution
Timeline
Maintenance Technician
Koch And Company
01.2026 - 02.2026
Problem Solver
Urban Outfitters, Inc.
11.2025 - 01.2026
Pm Stocker / Driver Assistant
Quicktrip
04.2025 - 11.2025
Key Holder Urban Trenzs
Brandi
10.2024 - 01.2025
Auto Collision Repair Ford
Ventral
05.2024 - 10.2024
Professional Car Detailer Ford
Ventral
03.2024 - 10.2024
PC Technician
Myself
09.2022 - Current
High School Diploma -
Northwest High School