Elijah Long
Wilmington,NC
Summary
Dedicated Customer Service representative with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Enthusiastic to bring my superior communication skills, active listening skills and knowledge of telephone, email and virtual customer service to your team.
Overview
1
1
year of professional experience
Work History
Private Mathematics Tutor
Self-employed
09.2022 - Current
- Conducted individual math tutoring program for students using comprehensive lesson plans, exams and final projects to showcase grasp of material.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Taught students remotely via pre-recorded and live video sessions.
Cutco Sales Representative
CutCo Vector Marketing
05.2021 - 08.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Office Assistant
Morning LLC
06.2020 - 04.2021
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
Education
High School Diploma -
05.2022
- Young Engineers Member
- Tennis Club Member
- Boy Scouts of America
Skills
- Customer Support
- Sales Expertise
- Chat Support/ Virtual Support
- Call Center
- Problem-Solving Strengths
Timeline
Private Mathematics Tutor - Self-employed
09.2022 - Current
Cutco Sales Representative - CutCo Vector Marketing
05.2021 - 08.2021
Office Assistant - Morning LLC
06.2020 - 04.2021
New Hanover Highschool - High School Diploma,
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