Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with high communication and collaboration abilities.
Overview
7
7
years of professional experience
Work History
Area Manager
AMZL Logistics - Amazon - DPS5
12.2021 - Current
Area Manager (l4): Responsible for management and set up over the day-to-day operations of my Amazon delivery station including inbound, outbound, and sortation operations. Actively engaged with site and regional operations leadership to develop and implement new operational improvements and services.
Managed over 100+ associates, maximized performance by monitoring daily activities and mentoring team members (37 current direct reports including 1 process assistant/supervisor).
Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Highlights:Jan-May 2024 15.07% increase on cost (TPH)
Set building record for cost March, April and trending to set a new record for May 2024.
Dock unload rate Mar to April: 10.58% increase.
99.86% of packages went out for delivery on the days manged (Feb-May).
Pool Service Technician & Billing
Pacific Coast Pool Service
03.2020 - 02.2021
Invoice and payment processing.
Maintained and serviced swimming pools, checked for damages, as well as heater, pipe, filter installations and repairs.
Provided technological systems troubleshooting to maintain performance levels.
Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Grocery Stocker
Jons Marketplace
08.2017 - 08.2019
Assisted in inventory management, performing regular audits to ensure accurate stock levels.
Unloaded shipments and put away merchandise within the store, helped fix displays and kept the storage clean and well organized.
Dairy and liquor management assistant placing orders for current and future orders.
Partnered with third party vendors and suppliers.
Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.