Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Academy for GOD TA
SMPL
Old Hickory, TN
01.2024 - Current
Facilitated small group instruction and activities for students of varying abilities.
Assisted teachers with creating and maintaining a safe, orderly learning environment.
Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
Supervised students during lunchtime, field trips, assemblies, and other activities.
Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Monitored students in class, hallways and cafeteria to enforce school rules.
Graded assignments and tests and documented results into filing systems.
Admissions Team Member
GOD International
Old Hickory, TN
01.2024 - Current
Greeted prospective students and families during campus tours and admissions events.
Answered questions from prospective students and families about the application process, financial aid options, student life, and academic programs.
Maintained organized records of all incoming applications.
Coordinated communication between admitted students and various offices within the university.
MCH Install Helper
SMPL
Old Hickory, TN
08.2023 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivered products to customer locations on time.
Trainer
Chick-fil-A
Saint Louis, MO
06.2023 - 11.2023
Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Provided feedback on employee performance based on observed results during training sessions.
Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
Documented all training activities including attendance records, feedback forms, surveys.
Adapted teaching methods according to the needs of individual learners or groups.
Maintained up-to-date records of trainee progress and provided regular updates to management team.
Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
Team Member
Chick-fil-A
Saint Louis, MO
02.2023 - 06.2023
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Collaborated with team members to maximize productivity and efficiency.
Rotated through series of different stations based on team needs.
Built and maintained working relationships with peers and upper management.
Upheld high standards of productivity and quality in operations.
Assistant Manager
Marcus Theatres
Saint Louis, MO
03.2022 - 12.2022
Monitored employee attendance records, timekeeping, and payroll information.
Created reports on sales trends, inventory levels, and financial data.
Supervised daily operations including scheduling shifts, assigning duties.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Completed inventory audits to identify losses and project demand.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Assisted with developing and implementing marketing strategies to improve sales and profitability.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Interviewed prospective employees and provided input to HR on hiring decisions.
Shift Lead
Marcus Theatres
Saint Louis, MO
09.2021 - 03.2022
Assisted in the training of new employees.
Assessed reports and adjusted workflows to realign with targets.
Evaluated employee performance, delivering individualized feedback and praise.
Assisted general manager with operations game plan and company initiatives implementation.
Coached team members to increase productivity and reduce workplace accidents.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Supervised and led employees to maintain productivity and customer service levels.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Documented receipts, employee hours and inventory movement.
Improved daily operational plans, developed production schedules and optimized task flow.
Theatre Associate
Marcus Theaters
Saint Louis, MO
03.2021 - 09.2021
Maintained a clean and organized lobby area, including restocking supplies as needed.
Provided excellent customer service to patrons attending theatre performances.
Assisted with the processing of ticket sales and refunds for patrons at the box office window.
Managed inventory of concessions items such as popcorn, candy, soda., and restocked when necessary.
Performed basic troubleshooting on sound or lighting equipment when needed during shows.
Checked tickets at show entrance to verify validity and seating arrangements.
Answered phone calls from patrons inquiring about upcoming shows or requesting refunds.
Coordinated with vendors for delivery of materials related to shows or events held in the theatre.
Worked closely with management team to ensure smooth operations throughout each event or performance.